At TerrAscend, we don’t just grow cannabis — we grow possibility. Whether it's cultivating top-tier flower, supporting patients with trusted therapies, or crafting premium products for adult use, we’re here to elevate lives. As a trailblazer in the cannabis industry, our roots run deep and our sights are set high. If you're ready to shape the future of cannabis with a team that believes in quality, care, and community — let’s grow together.
The Customer Service Representative (CSR) at TerrAscend is a frontline ambassador of our brand, delivering responsive, empathetic, and knowledgeable support to both retail dispensary customers and wholesale partners. This role is essential to ensuring a seamless and satisfying customer experience across all channels.
The CSR will manage inbound inquiries, troubleshoot product or service issues, educate customers on cannabis products, all while upholding TerrAscend’s commitment to quality, compliance, and community. As a trusted resource, the CSR plays a key role in building customer loyalty, resolving issues with professionalism and care.