McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
🚀 Join McKesson’s Growing Medical-Surgical Customer Service Team!
💬 Position Overview:
We’re seeking self-driven individuals with strong communication skills and experience supporting customers via phone and email. As the voice of McKesson, you’ll deliver exceptional service to customers across the U.S. with professionalism, empathy, and care.
🌟 Why McKesson?
McKesson is committed to fostering a culture of inclusion, innovation, and continuous learning. We empower our employees to grow their careers while making a meaningful impact in healthcare.
📌 Key Responsibilities:
Manage customer requests, order entry, and product education via phone and email
Process credits for returns, damages, and other issues
Ensure compliance with hazardous materials and cold chain guidelines
Provide timely responses to inquiries and documentation requests
Collaborate cross-functionally to support customer needs
✅ Qualifications:
1+ year of customer support experience in an office setting
Experience with Phone, Chat, and/or Email communication
Strong organizational and prioritization skills
Intermediate proficiency in Microsoft Outlook and Excel
🎯 Preferred Skills:
Experience with JD Edwards, Cisco, case management, or Supply Manager
Strong written and verbal communication
Medical/pharmaceutical knowledge a plus
Team-oriented, detail-focused, and resourceful problem solver
🎓 Education:
High School diploma or equivalent required
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$15.68 - $26.14McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!