Work as bridge between Sales and Operations to drive customer experience excellence and IPS China Growth Strategy by leading order-to-delivery execution, promoting customer experience (Quality, Service, OTD, Etc.), supporting sales target achievement, and visualizing operational deviations with structured improvement plans—ensuring IPS China delivers Sales commitments.
•Actively communicate with customer operation team, capability to collect VOC, and transfer the VOC to internal action plan, PDCA mindset to close the Loop for customer experience excellence
• With sense of urgency to visualize and follow up the deviations (OTD gap, or Sales Gap), drive sales operations or factory operations for PSP/CI tools to close the deviation.
• Use BI Tools for backlog aging analysis, and any deviation VS original customer want date
Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company’s electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company’s automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.
The Company’s end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.
Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.