Protective

Customer Relations Manager

Lake Forest, CA Full Time
The work we do has an impact on millions of lives, and you can be a part of it.
We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

The Customer Relations Manager (Client Relations Manager) will provide support for all functions within the Client Relations department with a primary focus on primary focus on product inquiries, completion and follow up of program rate chart requests, fee changes/updates, general product questions, and agent and dealer portal support. Candidates work with the entire Protective staff to ensure the success of Protective's clients with professionalism and enthusiasm and being the “GO TO PERSON” for all concerns, issues, and direction for everything pertaining to sales while maintaining the company’s philosophies and principles.

This is a Hybrid Employment Opportunity and requires onsite reporting Tuesday and Thursday each week! Work from home is permitted on Monday and Friday each week. 

Schedule: Monday - Friday 8:00am -5:00pm CST. 

Dealership Sales Support/Administration, Finance & Insurance (F&I), or F&I Agency is a plus!
Experience using CRMs such as Sales Force is a plus!