Johnson Controls

Customer Quality data analyst

Wuxi-Jiangsu-China Full time

What you will do

Data analysis to make sure quality close loop.

The scope of this role is APAC.

How you will do it

  • Work with related functions to analyze EPPM data
  • Do more EDTS data analysis to figure out more improvement opportunity.
  • Employment BI and RPA for external and internal quality data analysis
  • Maintain APAC quality database and support problem solving;
  • Data-Driven Communication: Use statistical tools and legitimate data-driven evidence to ensure effective customer communication on quality issues.

What we look for

  • Bachelor’s degree in engineering, Quality Management, or a related field.
  • Professionals with at least 1+ years of experience in data analysis
  • Communication Skills: Strong communicator with attentive, empathic listening skills.
  • An elevated level of self-motivation, sense of urgency, and assertiveness with the ability to make meaningful decisions with minimal supervision.
  • Familiar with BI and RPA tools.