Customer Marketing Specialist

In this position you will have the exceptional opportunity of working in both Acquisition & Portfolio marketing across all of our footprint, together with our top management. This position will allow you to develop within a best-in-class organization and have the opportunity for a fast-tracked career.

The role is an unmatched opportunity for a high performing candidate, with top tier strategy consulting experience.

Key responsibilities

As a Customer Marketing Specialist, you could be working on one or several of the following:

Identifying new and improved ways of creating value from our existing portfolio:

• Develop the strategy/proposition/roadmap to push the necessary upgrades into our portfolio across our whole footprint.
• Lead the thinking in terms of strategies, channels, pricing, and proposition to increase our service offering to clients.
• Engage with stakeholders across the board to drive change.

Pushing for data driven and educated decision making:

• Conduct ad-hoc analysis to support decisions.
• Communicate and educate to provide stakeholders resources to make informed decisions.

Playing a crucial role in the development and consolidation of new capabilities:

• Gather best practices and engage with stakeholders in various ways to ensure the information gets through (e.g., playbooks, workshops, educational sessions, newsletter).
• Identify knowledge/capability gaps and propose ways to overcome them

Qualifications, Experiences, and Competencies

The role will be a great fit for someone who has:

• A bachelor’s degree.
• A minimum of 2-3 years of experience in a top management consulting firm (highly valued).

• Strong analytical & efficient problem-solving skills; PowerQuery, PBI, skills helpful.
• Structured, detail oriented, and capable of understanding the big picture.
• Ability to grasp new concepts quickly and navigate complex environments.
• Impact-oriented with a strong hands-on approach.
• Strong interpersonal skills, with written and oral communication capabilities.
• Fluent in written and spoken English and Spanish.

What we offer

• Involvement in unique projects covering a wide range of challenging topics, collaborating with people from cross-functional backgrounds and with global reach.
• Opportunity for development of both hard & soft skills, given the high standards.
• Opportunity for career growth, either on strategic or operational roles.
• Location: The position will be based in Madrid (Spain) with European travel expected.

Strong fit with our Company DNA

• Passionate in Everything We Do: Our people have a sense of energy that is unmistakable, one that drives us to delight our customers and focus on creating impact quickly. 
• Committed to Making a Difference: When we say we will do something; we deliver with excellence. We are accountable, focused, and operate with discipline.
• Always Innovating: We believe that Innovation can be big or small; it’s a continuous state of mind that inspires us to think differently and always make things better. We are risk takers and we learn continuously. 
• Winning as a Team: Our people know that by leveraging one another’s strengths, investing in and developing our team’s capability and collaborating well, we will win.
• With Trust & Responsibility: Operating with integrity is core to our success. We are humble, honest and value deep mastery and expertise. We do the right thing, always.

Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect more than 6 million families and small businesses across 18 countries in Europe and Latin America. And our mission is to provide our customers with peace of mind by protecting what matters most to them.

With over 35 years of insight, experience, and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity. Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest double-digit growth and retention rates globally in consumer-facing services, which demonstrates our exceptional service levels and strong value proposition to our customers.

At Verisure, we are committed to fostering a diverse and inclusive workplace, recognising that diversity of thought and background only makes our teams stronger and more innovative. We reject all forms of discrimination and bias, and we believe in access to opportunities for everyone, regardless of gender, age, disability status, race, sexual orientation, or any other status. Diversity, Equity, Inclusion & Belonging values are embedded in our company’s DNA. And we continue to prioritise our DEIB efforts every day to create a more inclusive organisation, enable diverse representation of our community, and ensure equity and meritocracy every step of the way.