Mission
The CIM Team Lead plays a central role in transforming the Implementation function into a true consulting practice within the Customer Organization.
They guide CIMs in evolving from execution-driven implementers to consultative experts who deliver measurable client success, efficiency, and value.
As part of this transformation, the CIM Team Lead supports the Head of CIM in shifting the team from a cost center to a business unit, focused on efficiency, impact, and margin optimization.