Customer Facing Capabilities Head CSE MCO
Location: Warsaw, Poland
Job type: Permanent, Full-time
Travel: 5-10% expected
As Customer Facing Capabilities Head CSE MCO within our Go-to-Market Capabilities team, you'll help drive best-in-class commercial operations and field force effectiveness across multiple countries. Ready to get started?
Sanofi has currently the best and more robust pipeline of R&D and consequent new launches of our history. As we enter the next phase of our Play-To-Win strategy, funding this pipeline and new launches is key to materialize the miracles of science to improve people's lives. The Go-to-Market Capabilities (GTMC) organization will help drive best-in-class capabilities across the board and bring value and excellence in our commercial operations.
We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives.
Support driving effectiveness of Customer Facing Capabilities and optimal field resources deployment (GTM) cross GBU in alignment with strategic corporate imperatives
Support implementation of global policies, internal controls, and process guidance to boost standardization and simplification
Support tracking of field effectiveness through KPIs and tools
Collaborate with other GTMC pillars, Global Process Owners (GPOs) and Digital teams to avoid fragmented solutions
Collaborate for the co-building of transformation programs (e.g. GenAI, new tools)
Ensure delivery of best-in-class and best-in-cost support to businesses and field forces
Collect key local challenges and bottlenecks
Experience: Working in Commercial Operations environment, especially in supporting field force operations in Pharma is a plus. Proven delivery of outstanding results
Technical skills: MS Office, PowerBI or other equivalent, experience of working with CRM in Pharma is a plus
Professional skills: Strong analytical skills; excellent interpersonal skills to communicate, present, persuade and argument among key stakeholders and partners; well-developed time management skills, mastering in prioritizing tasks and planning own workloads
Personal Characteristics: Accountability, initiative, result orientation, ability to work independently, continuous improvement, stress management, learning agility, listening skills
Education: Higher education in Business Administration, Finance or similar field
Languages: Strong in English language + Polish
Drive meaningful impact at scale by helping shape best-in-class commercial capabilities across multiple countries
Be part of a transformative organization that's modernizing how we work through AI and digital innovation
Collaborate with diverse, cross-functional teams to deliver excellence in commercial operations
Grow your career through international exposure and continuous learning opportunities
Enjoy comprehensive benefits including flexible working options and strong focus on work-life balance
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!