About Outreach
Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit www.outreach.io.
About the Team
This role sits within the Product Operations team, embedded in the Product organization at Outreach. As a Product Ops team member, you’ll support Product and Engineering and cross-functional teams (Sales, Marketing, Customer Success, Professional Services, Business Systems), helping ensure operational excellence and alignment across your assigned programs. You’ll help programs land effectively and deliver impact. You’ll work closely with leaders and team members across Outreach, supporting the execution of our core rhythm of business and strategic initiatives.
This role reports to the Director of Customer Experience.
The Role
You are an organized and proactive team player who excels at coordinating projects and supporting cross-functional teams. You bring clarity to complexity, help drive progress, and take responsibility for your assigned tasks. You’re not just a doer—you’re a connector and collaborator who helps turn plans into action. You’re eager to learn, adaptable, and ready to contribute to initiatives that move the business forward.
You likely:
See the big picture but are comfortable digging into the details
Build trust and work effectively across teams, even without direct authority
Ask questions and help challenge the status quo when needed
Communicate clearly and with empathy
Move quickly, learn on the job, and adapt to change
Care about outcomes for the business, the team, and the customer