Customer Development Representative

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

Customer Development Representative

About us

Ingram Micro is a leading technology distributor for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business‑to‑business technology experts. Our market reach, diverse solutions portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com.

About the role:

We’re hiring a Customer Development Representative to join our Sydney team, focused on new revenue growth and proactive sales motion.  

You’ll work across Microsoft solutions and SaaS offerings, targeting growth through cross-sell, upsell and attach, and partnering closely with vendors and internal teams to convert opportunity into revenue.

This role is ideal for someone with some exposure to sales who is eager to build a career in IT or SaaS sales and ready to take on a fast‑paced, target‑driven environment.

As a Customer Development Representative, you will:

Responsibilities include but are not limited to:

• Proactively identify, pursue and close new revenue opportunities within a defined partner base
• Managing an established portfolio of partners and building strong, trusted relationships
• Driving growth through proactive cross-sell, upsell and attach opportunities, particularly across Microsoft solutions
• Supporting partners with quoting, renewals, promotions and day-to-day sales execution
• Acting as a primary contact for Microsoft licensing enquiries, renewals and CSP growth motions
• Serving as the go to contact for your portfolio to ensure a long-term relationship
• Collaborate with vendor teams and internal specialists to accelerate deals and maximise outcomes

What you’ll bring

• Experience in sales, or customer facing roles will be highly desirable

• Strong commercial mindset with a customer-first approach
• Clear communicator who takes ownership and follows through
• A desire to learn, grow and build a long-term career in technology sales

What’s in it for you?

You will be part of a fun, professional and globally connected organisation, certified as a Great Place to Work across multiple regions. At Ingram Micro, we invest in your learning and development with access to LinkedIn Learning, vendor training, and ongoing professional growth opportunities.

With national and international career pathways, you’ll have the freedom to shape your career. You’ll join a workplace where your contributions are valued, and your success is recognised.

We are proud to be an equal-opportunity employer. All qualified applicants will be considered without regard to race, colour, religion, gender identity, sexual orientation, disability, or any protected characteristic.

Final offers of employment are subject to the completion of relevant pre‑employment background checks.

Let’s shape tomorrow.

If this sounds like the kind of challenge you’re ready for, click Apply.

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