Kimberly-Clark

Customer Development Associate- Amazon

Canada-Ontario-Mississauga Full time
Customer Development Associate- Amazon

Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.

The Customer Development Associate (CDA) is an accelerated developmental role. The CDA will liaise with cross-functional internal teams to ensure the timely and successful delivery of solutions according to customer needs. In addition, the CDA will gain experience and exposure to business development. In this role, you will:

  • Partner closely with Amazon Key Account Managers to support account strategy through rigorous analysis, operational execution, and insight-driven recommendations.
  • Support the development and maintenance of sales, inventory, forecasting, and performance reporting, enabling effective demand planning, promotions, and business reviews.
  • Translate complex data into clear, actionable insights through recurring and ad‑hoc analyses, including trend, variance, and performance diagnostics.
  • Support execution of customer initiatives by coordinating with cross-functional teams (supply chain, marketing, finance), tracking progress, and proactively identifying risks and solutions.
  • Ensure accuracy and completeness of Amazon product catalogue and content, partnering with internal teams to maintain high standards of execution
  • Act as a key operational contact for day‑to‑day account needs, applying structured problem-solving and timely follow‑through to maintain account momentum
  • Monitor KPIs and identify opportunities to improve sales performance, processes, and operational efficiency, supporting implementation alongside KAMs
  • Communicate updates, insights, and priorities clearly to internal stakeholders to ensure alignment and informed decision-making.
  • Contribute to broader business priorities through strategic analysis, special projects, and continuous improvement initiatives
  • Actively develop commercial and analytical capabilities, applying feedback to strengthen impact within an evolving sales environment.

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.


You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

  • A recognized University degree
  • Experience in Sales or in the Consumer Packaged Goods industry would be an asset
  • Strong proficiency in Excel (e.g., pivot tables, formulas, data analysis) and experience with data visualization and reporting tools such as Tableau, Power BI, or similar platforms would be an asset
  • Highly Analytical- is able to turn complex data into clear insights and actions
  • Detail‑Oriented- with a focus on accuracy and high‑quality execution
  • Effective Problem Solver- can identify issues and drives solutions forward.
  • Collaborative- can work effectively across multiple teams and business units
  • Strong Communicator- can take complex ideas and simplify through written and verbal communication
  • Well Organized- has strong time management skills, can prioritize and manage multiple tasks simultaneously with attention to detail.

Total Benefits

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see Canada | My K-C Benefits

Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.

Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.

Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

To Be Considered

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….


For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers.  When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. 

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. 

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check. 

Veterans and members of the Reserve and Guard are highly encouraged to apply.

This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role. 

#LI-Hybrid

 

Salary Range: 70,600 – 83,400 CAD

 

At Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our Profit Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to Canada locations only.

Primary Location

Mississauga Office

Additional Locations

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time