The operational backbone of our Account Management team.
Do you think in processes, love creating clarity, take ownership, and want to make a real impact in a fast-growing SaaS business? Then keep reading.
Lightspeed is a global SaaS platform for hospitality and retail brands with big ambitions. We help our customers work smarter, scale faster, and delight their guests.
As a Customer Coordinator, you are the central link between our Account Management team, our customers, and the wider business. You are the operational ace behind key customer processes - so the team can focus fully on long-term retention, expansion, and impact.
But you’re not just an “admin.” You think in workflows, create structures and processes, spot bottlenecks early, and find solutions where others see chaos. Sounds like you? Then join us.
What’s in it for you?
Come live the Lightspeed experience…
… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:
We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.