Sauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a 105 billion dollar US local restaurant business. Headquartered in NYC and Tel-Aviv, Sauce wants restaurants to fulfill their highest potential, this means giving local establishments everything they need to connect directly with their customers. The Sauce team pools together decades of restaurant tech experience, along with seasoned tech, sales, marketing, product and operations executives who produce an industry-changing delivery system for successful local restaurants and chains.
We are seeking experienced Customer Care Agents with a strong background in restaurant-facing support, preferably in the restaurant, food delivery, or logistics sectors. This role supports restaurants directly through inbound and outbound inquiries, resolving time-sensitive operational issues, ensuring accurate case documentation, and maintaining high service levels across multiple channels.
This is a fast-paced, high-responsibility position where clear communication, ownership, and cross-functional alignment are essential. You'll play a key role in delivering an exceptional support experience to our restaurant partners.