CST Industry Coordinator

Company:

Mercer

Description:

The CST Industry Coordinator role is responsible for organizing and coordinating events around the Mercer industry networking groups in order to increase the quality of the critical clients’ database as well as driving market research Mercer runs together with Industry clients.

We will count on you to:

• Project manage all activities related to industry networking events

• Support research initiatives and run spot polls that are subject to the networking events

• Participate in events, analyze survey data, prepare presentations and present results in order to advise international clients on Mercer Industry products, services, and methodology

• Engage in other Industry team activities e.g creating monthly newsletter or conducting internal trainings.

What you need to have:

• Minimum 3+ years’ experience in a comp & ben and/or customer support environment

• Proven facility to develop a network of contacts, internal and external, for knowledge sharing

• Proficient communication skills and ability to communicate effectively across different levels of the organization (internally and externally) with strong abilities to present and lead projects

• Advanced presentation skills

• Fluent written and spoken English (C1+ minimum)

What makes you stand out:

• Experience in direct client contact / client service

• Experience in people/project management

• Continuous improvement approach

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.