Crisis Counselor / QP / Qualified Professional (M-Thurs. 12p-10p) / Onslow / Jones / Craven / Carteret / Pamlico Counties

MUST have a Minimum of ONE year’s experience in providing crisis management services in any of the following settings: assertive outreach, assertive community treatment, emergency department or other service providing 24-hours-a-day, 7-days-a-week, response in emergent or urgent situations.

Schedule:

• Full Time 40/hours per week. 

Mobile Crisis Management services are available at all times, 24-hours-a-day, 7-days-a-week, 365-days-a-year.

Job Responsibilities

As a Mobile Crisis Responder, you will provide acute face to face crisis support to individuals experiencing Mental Health (MH), Substance Abuse (SA), or Intellectual/Developmental Disability(IDD) crisis. Mobile Crisis Responders go where the individual is located in crisis, residential, school, workplace and community settings.  These interventions are strength-based and focused on promoting recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning in the community. The goal is to reduce immediate risk, avoid unnecessary hospitalization, and link individuals to appropriate follow-up care.

Additional responsibilities of the Behavioral Health Specialist include:

• Providing timely face-to-face crisis response within the Mobile Crisis Management catchment area.
• Facilitating relationships and serving as a link between the company, parents, guardians, local agencies and the community
• Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the recipient’s daily living and personal development, providing supportive counseling
• Supporting the client in the development of various skill building activities, including: daily and community living skills, socialization skills, adaptation skills, and behavior and anger management
• Participating in a first responder on-call system available to consumers and/or his/her natural support network on a 24/7/365 basis; coordinates “first response" resources according to consumer need.
• Performing Case Management functions of linking and arranging for services and referrals
• Working closely with other clinical/professional staff to maintain communication and providing feedback, standardizing procedures and expediting linkage to appropriate long-term services
• Ensuring that all initial and reauthorizations for services occur in a timely fashion
• Monitoring utilization of service to ensure that it is effective, appropriate, and within the limits set forth in both rule, crisis and safety plan, and the MCM service plan. Provide additional recommendations and referrals as needed.

Candidates for the Behavioral Health Specialist role are considered “Qualified Professionals" based on the following criteria:

Education:

• Bachelor Degree (Not Human Services field) & 4+ years full-time experience with population served OR
• Bachelor Degree (in Human Services field) & 2+ years full-time experience with population served OR
• Master’s Degree or Higher & 1+ years full-time experience with population served.
• License, Provisional License, Certificate, Registration, Permit issued by governing board regulating human service profession.

Definitions:

• Human Service Degrees Include: Social Service, Sociology, Psychology, or other Human Service Degrees.
• Populations Served Include: Mentally Ill-Child, Mentally Ill- Adult, Substance Abuse-Adult, Substance Abuse-Child