Credit Management Specialist

This position will have primary responsibility for Credit order release functions related to the Accounts Receivable portfolio, work closely with Sales, AR, Customer Service and Supply Chain. Streamline and improve existing processes to ensure effective risk management

Responsibilities:

• Review credit's status of the accounts including Credit limit, receivables, past due amount,    days in arrear, due items, payment terms, risk category,  credit limit utilization etc.
• Review credit risk, sales and payment terms to propose appropriate credit limits for approval in line with Delegated Authority Matrix.
• Release orders according to the delegation authority matrix, considering escalation.  
• Timely and accurate submission of all requirements for their customer
• Communicates with OTC Manager, and Collections Team on accounts above or at the credit limit
• Uses multiple systems for tracking, information gathering
• Must communicate & follow up effectively with AR, Credit Managers and upper management regarding customer accounts and corresponding analysis  on a timely basis
• According to the organization’s scope and role, fulfills any other task assigned by his/her direct manager related to the job
• Accountable for effectively communicating with AR team for reducing exposure on high-risk accounts
• Engaged to offer high quality standards while interacting with both internal and external customers, to apply and respect the internal policies and procedures.
• Responsible for the decisions made in collections process in order to build and maintain a strong partnership with customers in order to secure the company’s objectives.
• Is aware of, understands and applies the internal policies and procedures, contributes to the process improvement through creative approaches and challenging the existing practices to increase department’s results and efficiency.
• Timely escalations to first line manager, providing relevant and complete information. The escalations must contain any aspects which might negatively impact team’s/department’s objectives.
• Collaborates professionally with other departments to ensure target achievements and to solve customers’ challenges. Responsible to follow up to completion.

Location: GBS Pune

Requirements:

• Bachelor Degree  
• 3 years' experience in Credit & Collections.  
• Analytical/Technical Expertise – knows the business and provide insight and direction into complex areas through technical database/data management expertise, analytics, and visual depiction
• Results-Oriented - Delivers on commitments and demonstrates impactful results.
• Communication & Influencing - Clearly conveys complex information (both oral and written) and actively engages all stakeholders towards understanding of the issues, consensus, solution, and action.
• Teamwork - Promotes collaborative relationships across differing levels of management functions, divisions, and locations.
• Technical knowledge: Excel , Cloud Database, High Radius/SAP
• Financial Control and Compliance
• Strong oral and written communication skills to share data and information to all levels of the business
• Works well under pressure and in a deadline orientated environment
• Models a wining behaviour and positive attitude despite of any obstacles
• Actively seeks to develop strong relationships across the unit and with other departments
• Applies effective questioning, communication and influencing skills to share insights, commit stakeholders to action and promote a culture of continuous improvement.
• Extensive typing and in general computer handling

Travel Requirements:  <5%