Credit & Collections Teamlead (MEA)

Job Description Summary

We are seeking a highly motivated and experienced Credit & Collections Teamlead  to oversee and guide our Credit & Collections team across the Middle East, and Africa. This role is crucial for ensuring efficient credit risk management, optimizing cash flow, and maintaining strong customer relationships within the region.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why join us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Main responsibilities will include:

• Lead, mentor, and develop a team of Credit & Collections professionals, fostering a high-performance culture and ensuring adherence to company policies and procedures.
• Manage the end-to-end credit management process for the EMA region, including credit assessment, limit setting, order release, and collections activities.
• Develop and implement strategies to reduce Days Sales Outstanding (DSO) and minimize bad debt provisions, proactively identifying and mitigating credit risks.
• Collaborate closely with sales, customer service, and finance teams to resolve complex customer issues, reconcile accounts, and facilitate timely payments.
• Ensure compliance with all relevant internal controls, legal requirements, and industry regulations related to credit management and data protection.
• Drive process improvement initiatives.
• Negotiate payment plans and resolve disputes with key customers, escalating complex issues to appropriate stakeholders when necessary.
• Stay informed of economic trends and market conditions impacting credit risk in the EMA region.
• Participate in cross-functional projects aimed at improving overall financial performance and customer satisfaction.

Job Qualifications:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Progressive experience in credit management, with at least 2-3 years in a leadership or supervisory role, preferably within a multinational environment.
• Proven experience working with the EMA region, demonstrating an understanding of diverse legal and cultural business practices.
• Strong knowledge of credit risk assessment methodologies, collection techniques, and relevant financial reporting.
• Excellent leadership, team management, and interpersonal skills with the ability to motivate and develop direct reports.
• Advanced proficiency in SAP, collections tools and strong Excel skills for data analysis and reporting.
• Fluent in English (written and spoken); proficiency in other European languages is a significant advantage.
• * Demonstrated ability to work independently, prioritize tasks, and manage multiple projects simultaneously in a fast-paced environment.
• Strong analytical, problem-solving, and decision-making capabilities.

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Click on apply if this sounds like you!

Our target salary range for this position is 55,000–65,000 EUR per annum, which aligns with and more accurately reflects the broader salary range advertised below.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

To learn more about BD visit: https://bd.com/careers

Required Skills

Optional Skills

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Primary Work Location

BEL Erembodegem - Dorp 86

Additional Locations

Work Shift

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. 

The salary or hourly rate offered to a successful candidate is determined by their experience, education, and skills, as well as the labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location.

Salary Range Information

€53,300.00 - €81,275.00 EUR Annual