The Credit & Collections Lead is responsible for leading and coordinating teams across credit, collections, and cash receipt process. This role ensures financial integrity, optimizes cash flow, supervises accounts receivable and credit order management, and guarantees compliance with internal policies and regulatory requirements.
Key Responsibilities
- Supervise credit, collections, and cash application teams, ensuring compliance with divisional guidelines and SLA commitments.
- Manage the Trade Accounts Receivable portfolio, monitor trends, accelerate cash flow, and identify process improvements.
- Review and resolve order blocks in the credit queue, collaborating with sales and finance teams on critical decisions.
- Coordinate monthly, quarterly, and annual closing processes, including reconciliations of cash, and AR Reconciliations.
- Monitor DSO, Past Due, Customer Aging and report performance metrics (KPIs) related to credit, collections, and cash receipt.
- Lead continuous improvement initiatives, automation projects, and system transitions or enhancements.
- Maintain strong communication with internal and external stakeholders (sales, finance, treasury, accounting).
- Oversee admin responsibilities for the team: vacation planning, absences, overtime, recruiting, onboarding, and talent development.
- Ensure effectiveness of internal controls (including SOX) and support internal/external audits.
- Prepare Dashboards and present productivity metrics and qualitative analysis to senior leadership.
- Create an environment of accountability, collaboration, and results orientation.
Minimum Qualifications
- Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
- 5+ years of experience in credit, collections, finance, or general accounting.
- 3+ years of experience in a supervisory or team lead role.
- Advanced English proficiency.
Preferred Qualifications
- Proficiency in Microsoft Office Suite.
- Background in Multinational Companies
- Strong leadership, organizational, and problem-solving skills.
- Experience managing cross-functional projects in finance.
- Excellent communication and presentation skills, with the ability to interact across all organizational levels.