Credit & Collections Specialist

Summary

The Collections Specialist is responsible for matching the figures in its account ledgers, examining accounting records, reviewing them with banking documentation, and reporting any discrepancies in the reports. 

Essential Functions

• Reconciliation and extensive auditing of Accounts Receivable

• Analyze POs, Pre-bills, pricing contracts, and cash remittances to resolve billing errors and cash-application mistakes on Accounts Receivable aging. Write-up adjustments to clear balances

• Provide auditable backup to support any adjustments

• Track the status of reconciliation and collections for assigned customer accounts and prepare analysis for weekly corporate A/R reporting

• Monitor and sign/submit lien releases regularly to ensure there are no delays in cash flow

• Develop working relationships with customer contacts and correspond regularly on the status of past-due invoices

• Assist with month-end close and prepare various extensive excel reports

• Accounting and clerical duties such as filing, making collections phone calls, and sending out past due correspondence

• Prepare analysis and/or other administrative reports and review outstanding items and exceptions

• Other duties as assigned 

Education & Experience

Required

• 2+ years of commercial collections and reconciliation experience

• 2+ years of general accounting experience

• Extensive experience in investigative reconciliation or accounts receivable auditing

• Intermediate to advanced skills in Microsoft Excel

Preferred

• Associate’s degree in Accounting or Finance, or equivalent experience

Skills & Competencies

• Strong problem-solving abilities, mathematical knowledge, and reasoning skills

• Excellent organizational skills with the ability to formulate solutions and resolve issues timely

• Ability to work in a team environment, as well as work independently

• Attention to detail, with the ability to closely examine data for accuracy and completeness

• Organizational skills to prioritize tasks and meet deadlines

• Analytical thinking to identify issues and find solutions in complex billing systems

• Strong written and oral communication skills to communicate with clients and colleagues to resolve billing issues

• Technical proficiency with billing and accounting software as well as spreadsheets

• Math skills, including identifying and reconciling discrepancies in billing statements

• Customer service skills to handle inquiries and resolve issues promptly, courteously, and professionally

• Strong time-management skills to balance multiple projects simultaneously

• Trustworthiness, honesty, and the ability to maintain confidentiality when handling sensitive billing information

• Ability to multitask while maintaining attention to detail