Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Responsibilities:
Responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems, and reducing accounts receivable delinquency and bad debt.
Identifies underlying issues delaying payment and coordinates the internal resources needed to resolve such issues.
Works directly with both Customers and internal departments including Sales, Customer Service, Sales Support, Service, Tax and Quality to resolve such issues.
Contacts Customers directly regarding payment on open accounts receivable.
Prepares collection letters, spreadsheets and Customer account statements as needed.
Runs a credit hold report multiple times per day, releases orders and communicates to the appropriate internal parties the reasons orders remain on credit hold.
Build relationships and increase cooperation with sales.
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Education:
Broad training in fields such as business administration, accounts receivable, accounting, customer service or similar vocations generally obtained.
Work Experience:
2 years of directly related and progressively responsible experience
Skills and Knowledge:
Excellent understanding of credit and collection operations procedures, including reconciliation of A/R activity.
Knowledge of Microsoft Word and Excel
Ability to communicate effectively both orally and in writing.
Ability to work independently.
Outstanding interpersonal skills.
Knowledge of general accounting principles.
Good mathematical and analytical skills.
Outstanding organizational skills; attention to detail.
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full timeCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned