Courier/ Office Assistant

Critical attributes of this position include: a positive, proactive “can do” attitude and excellent customer service, interpersonal and communication skills. Attention to detail, the ability to handle multiple priorities and flexibility to adapt to changing demands and deadlines are essential. 

Courier 

• Responsible for the on-time delivery and collection of envelopes, documents, packages, and other related items. Couriers are also responsible for assisting with banking-related tasks, retrieving items from off-site facilities and clearing the post office box 

• Couriers are responsible for receiving, sorting, distributing in/outbound mail on a timely basis 

• Responsible for transporting staff to meetings and events, the collection of catering or other office-related supplies and special event assistance 

• Responsible for maintaining the assigned vehicle in good working order. This may include, but is not limited to fueling, arranging service appointments, ensuring the vehicle is washed and the interior kept clean 

Office Assistant 

• Use of MS Office or proprietary software to produce documents 

• Assist with printing and binding of material while adhering to the firm’s brand standard 

• Assist with monitoring and maintenance of office supplies, including both stationery and kitchen/bathroom supplies (as applicable). This may include ordering, receiving and distributing supplies to various departments 

• Ensure convenience centres are properly stocked with stationery and paper supplies, assist with shredding and recycling tasks 

• Assist facilities team with arranging office repairs and general maintenance of office equipment 

• Assist with meeting room set-up 

• Reception Coverage – ability to answer incoming calls to the firm’s switchboard, and redirect calls in a professional manner, while exercising good judgment. Receive and direct external visitors, complete DHL courier requests, accept deliveries and advise staff of same 

• Responsible for providing back-up support to other team members and/or departments 

• Other ad hoc tasks that will enhance the effectiveness of the team 

• Effective listening skills; excellent oral and written communication skills 

• Adaptable and able to work within tight deadlines, demonstrating flexibility, strong problem-solving skills 

• Exceptional organizational skills and the ability to prioritize multiple responsibilities 

• Proficient technical skills in MS Office (Word, Excel, PowerPoint)  

• Strong client service focus in dealing with both external and internal clients, displaying an image of professionalism, discretion, integrity and tact 

• Minimum 3+ years of relevant experience 

• Preference given to those candidates with professional services and/or industry experience