Opportunity
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.
With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
Key Responsibilities
Client Strategy & Planning
Manage and develop strong relationships within the customer portfolio in Indonesia.
Collaborate closely with the local and area product teams to drive revenue growth across the region, particularly within your assigned country.
Develop comprehensive account business plans for strategic customers, covering both ocean transportation and logistics and services solutions - Convert these into clear, executable, and measurable country-level plans.
Business Management
Maintain oversight of customer activities, identifying and securing opportunities that support ocean and logistics growth.
Sell relevant ocean and logistics products based on customer needs.
Ensure the team is structured for sustainable growth, with the right capacity and strong revenue performance.
Support regional priorities by engaging small and medium-sized enterprises and key cargo owners to strengthen the domestic network and expand business reach.
Oversee the country’s Ocean Rolling Forecast, ensuring full visibility across commercial channels and alignment with team performance.
Define & Deliver Changes to Business Targets based on Market/Assess View
Partner with the commercial planning function to formalize commercial plans and maximize asset utilization.
Ensure the organisation operates sustainably from a financial and resource standpoint.
Drive and support the commercial planning function to establish a clear and efficient tender process, enabling stronger network sales and market competitiveness.
Take ownership of the country’s Ocean Rolling Forecast and performance targets, ensuring full transparency and ability to take corrective actions where needed.
Collaborate with product teams to support business development needs of the domestic and regional network.
Customer Satisfaction
Actively monitor local customer satisfaction scores across all client segments and drive improvement initiatives for all accounts.
Take ownership of customer satisfaction outcomes within your geography, working closely with the Customer Experience team to drive continuous quarterly improvement.
Manage Stakeholders across the Area, Region & Global Functions
Provide structured feedback to sales leadership based on customer insights and market observations.
Maintain strong collaboration with Product teams, Sales Operations, Customer Experience, Finance, and other coordination functions (including operational teams) within the country and through the commercial planning function as needed.
We are looking for
Minimum 10 years of relevant experience in transportation & logistics, Sales or commercial function with at least 5 years of leadership & management positions
Proven experience in leading regional teams and managing complex, solution-based selling environments.
Strong understanding of logistics markets, covering ocean, airfreight and value-added services.
Demonstrated success in building strategic partnerships and influencing C-level stakeholders.
Ability to work in a matrix environment with global alignment and local execution.
Fluency in English and Bahasa Indonesia to effectively engage with our customer base.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.