Country Director - North and Anglophone West Africa

Are you a critical thinker who can create strategic initiatives to build long term growth for the Africa region? Do you excel at managing geographically diverse stakeholders including regulators, partners and customers to build and expand services.  If so, join Western Union as a Country Director.

Role Responsibilities
As the Country Director for North and Anglophone West Africa you will have responsibility for the overall business operation and strategy of your region. 

This will be delivered through driving growth and developing relationships with existing and new agents in the market, with the responsibility of building and expand consumer segments access our retail and digital business.

Role requirements

• To be successful in this role you will have extensive years of relevant working experience in related industries such as Remittance, Payments, Fintech, Consumer services or other financial services. 
• Knowledge of wallet and/or payments strategies, consumer payments would be highly regarded.
• You exhibit high energy and show enthusiasm to get into actions to drive the business and get results, in collaboration with local and international stakeholders and partners.
• You will need to be a strong leader with outstanding influencing and negotiation skills and experience with revenue management and working with regulators. 
• Fluency in the English, French and Arabic language in both written and oral skills will be essential
• Previous international working or studying experience would be advantageous

We make financial services accessible to humans everywhere. Join us for what’s next. 

Western Union is well positioned to become the world’s most accessible financial services company —transforming lives and communities. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. 

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/ 

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few 
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. 

Your Morocco specific benefits include:  

•  Annual Leave for Full Time employees – 26 working days

• Defined Contribution pension plan

• Comprehensive Group Life, Disability and Medical policy

• ​Luncheon vouchers for Full Time employees  

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. 

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, colour, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. 

#LI-LP1 #LI-Hybrid

Estimated Job Posting End Date:

12-07-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.