Correspondence Team Member I

We are so glad you are interested in joining Sutter Health!

Organization:

S3-Sutter Shared Services-Valley

Position Overview:

Receives sorts and scans incoming correspondence into document imaging system according to service delivery team guidelines. Distributes hard-copy non-imaged incoming mail to recipients in the organization. Scans 95% of all incoming correspondence into Hyland On-Base system within 24 hours of receipt. Communicates and works closely with all service areas within Sutter Health. Produces Payroll and Accounts Payable checks. Sends medical record requests (CD and hard copy). Supports Human Resources in the production of Benefit Packages, Defined Contributions and Pension. Supports central billing function and cash flow with the mailing of claim forms and all Epic support letters. Understands and utilizes workflows to assist fellow team members. Performs data functions such as certified mail acknowledgement and tracking of incoming and out bound packages and other miscellaneous tasks associated with correspondence management. Corresponds by email and print documents. Files and accesses necessary information on the computer. Maintains onsite and offsite storage of records for the organization in Sutter Health.

Job Description:

EDUCATION:

• HS Diploma or General Education Diploma (GED)

SKILLS AND KNOWLEDGE:

• Knowledge of changing postal rules and regulations.

• Knowledge of overnight shipping procedures.

• Ability to comprehend and retain information that can be applied to work procedures to achieve appropriate service delivery.

• Accuracy, attentiveness to detail and time management skills.

• Ability to manage own schedule and responsibilities. Must have initiative to work effectively without constant supervision and direction, meeting all deadlines.

• Ability to work concurrently on a variety of tasks/projects in a fast paced environment with identified productivity requirements and with individuals having diverse personalities and work styles.

• Ability to develop effective working relationships/ networks within and outside the organization.

• Ability to communicate ideas both verbally and in writing to interact with others using one-on-one contact and group discussions.

• Requires the ability to sort items in alphabetical, numerical or color code system order.

• Ability to use spreadsheet and word processing applications.

• Ability to learn new applications/software systems effectively and efficiently.

• Ability to work with and maintain confidential information.

• Familiarity with keyboard and ability to type 25 wpm.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

As Needed, None

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $24.00 to $31.20 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.