Initial Posting Date:
12/17/2025Application Deadline:
12/31/2025Agency:
Department of Human ServicesSalary Range:
$3,429 - $4,622Position Type:
EmployeePosition Title:
Correct Action Support Specialist (Office Specialist 2)Job Description:
Correct Action Support Specialist (Office Specialist 2) REQ-191968
Salary Range: $3429 - $4622
Location: Salem
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.
OPPORTUNITY AWAITS!
Ready to dive into a role where your organizational skills can make a real impact? Join our team and be the backbone of the Corrective Action unit, ensuring that every legal document is handled with precision and care!
SUMMARY OF DUTIES
In this position, you will support the administrative functions of the SOQ unit’s Corrective Action teams by performing a wide variety of tasks that ensure consistent workflow and effective service delivery. This position coordinates the corrective action support process, monitors and maintains databases, and provides a wide range of clerical support to the unit.
Major duties include:
Corrective Action Support Process Coordination
Review legal documents in “pending distribution” status in CALMS to ensure accuracy and completion in accordance with distribution guidelines.
Redact confidential information in legal documents prior to distribution to ensure confidentiality standards upheld.
Distribute corrective action, sanction, and final order legal documents by email and USPS mail to the long-term care ombudsman, alleged perpetrators, community partners, Local Offices and providers in a timely manner to ensure compliance with statutory deadlines.
Coordinate with Compliance Specialist 3 when legal documents are inaccurate or incomplete to ensure corrections are made and final documents distributed are accurate and complete.
Corrective Action and Licensing Management System (CALMS)
Track the corrective action process using the Corrective Action and Licensing Management System (CALMS) to identify “pending distribution” statuses, indicating when to review and distribute legal documents in accordance with statutory requirements.
Document distribution records in the CALMS system to indicate legal documents have been distributed in accordance with statutory requirements.
WORKING CONDITIONS
The work is performed in a general office environment with moderate noise level and frequent distractions. This position does not offer a remote or hybrid option. The work requires frequent rush assignments and changing priorities and some work is repetitive in nature.
MINIMUM QUALIFICAITONS (MQ's)
Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR
an associate degree in any field; OR
an equivalent combination of education and experience.
ESSENTIAL ATTRIBUTES:
We are looking for candidates who have:
Experience using computer databases to enter, track, and find information.
Strong clerical skills, such as organizing files, reviewing documents, and handling mail or email.
Ability to manage and update tracking systems to keep information accurate and current.
Comfort using computers and common software programs, like email, word processing, and spreadsheets.
ATTENTION ALL CANDIDATES!
To help us better understand your qualifications and fit for this role, please include a brief response to each of the essential attributes in your application materials. Your responses should highlight specific examples from your experience that demonstrate how you meet each attribute. This information will be used as part of the evaluation process.
Please make sure your application materials, resume or job history, are clearly outlined as this information will be used to determine your starting salary range. Note: Your cover letter (if requested) and resume may be uploaded in the Resume/CV field on the online application.
The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
BACKGROUND CHECKS and REQUIREMENTS
If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
BENEFITS
Amazing benefits package.
Cost of Living Adjustments.
Possible eligibility for the Public Service Loan Forgiveness Program.
Annual salary increases (until you reach the top of the listed salary range).
ODHS Employee Resource Group communities that promote shared learning.
EMPLOYMENT PREFERENCE
How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.
GENERAL INFORMATION
This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
This recruitment may be used to fill future vacancies in the same classification.
CONTACT INFORMATION
We invite you to contact ADA.DHS@dhsoha.state.or.us for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.
The recruiter for this position is Jennifer Moisa. If you contact the recruiter, please include the job requisition (REQ) number listed at the top of this job post.