At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.
Who is Customers Bank?
Customers Bank is a super-community bank founded in 2009 with more than $22 billion in assets, combining personalized relationship banking with cutting-edge innovation. The bank’s model centers on a single point of contact for every client, ensuring both high-touch service and long-term partnership. With a strong financial foundation, Customers Bank continuously invests in technology to stay agile and responsive to market needs. This role supports the bank’s strategic growth with a particular focus on AI innovation, adoption, and education — helping drive how the organization reimagines banking through intelligent automation. The position blends financial and analytical rigor with collaboration across teams to identify opportunities, monitor strategic initiatives, and help shape the bank’s future direction.
What you’ll do:
As a Corporate Strategy Co-op at Customers Bank, you will support the bank’s growth and long-term success by assisting in the identification and evaluation of strategic opportunities. You will conduct market, industry, and internal research to inform strategic planning, analyze data to support decision-making, and help develop recommendations and presentations for senior management. In collaboration with cross-functional teams, you will help implement strategic initiatives, monitor progress against key objectives, and provide regular updates to leadership. You will also assist in identifying market trends, potential risks, and execution challenges, proposing solutions and continuous improvements to enhance strategic effectiveness, while maintaining a high level of confidentiality when handling sensitive information.
Assist in identifying and evaluating strategic opportunities for the company's growth and success.
Conduct research and analysis to support decision-making and develop strategic plans.
Support the development and presentation of recommendations to senior management based on findings and analysis.
Help identify key market trends to inform strategic initiatives.
Collaborate with cross-functional teams to implement strategic plans and initiatives.
Assist in monitoring and tracking progress of strategic initiatives and provide regular updates to senior management.
Identify potential risks and challenges in executing strategic plans and propose solutions.
Continuously monitor and evaluate the effectiveness of current strategies and suggest improvements.
Stay informed on industry developments and best practices to support strategic decision-making.
Maintain a high level of confidentiality and discretion when handling sensitive information.
What do you need?
Strong quantitative and financial modeling skills.
Collaborative skills to work with cross-functional teams.
Strong communication skills to summarize insights and communicate findings clearly.
Knowledge of Microsoft Excel, PowerPoint, and other data analysis tools.
Familiarity with business intelligence tools and software (e.g., PowerBI).
Familiarity working with Generative AI tools.
Familiarity with a programming language such as Python, R, or SQL is preferred but not required.
Preferred Majors: Bus. - Business Analytics, Bus. - Economics and Data Science, Bus. - Economics, Bus. - Economics and Business, Bus. - Economics and Mathematics, Bus. - Management Information Systems, Bus. - Technology Innovation Management, Comp. - Artificial Intelligence & Machine Learning
Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.
Diversity Statement:
At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow.