Corporate IT Manager

AMP is hiring a Corporate IT Manager, reporting to the Director of Software Engineering, to ensure AMP’s corporate IT systems support our employees with a well-run, responsive helpdesk, reliable and repeatable on/offboarding, smoothly administered enterprise SaaS systems, and IT projects to improve our systems, policies, and processes.  In this role, your primary focus would be building a reliable, scalable internal IT function across helpdesk, SaaS administration, onboarding/offboarding, and foundational IT process. This role is ideal for a Sr SysAdmin who is ready to step into a management role, or someone in their first few years of managing IT teams.

As our Corporate IT Manager, you will:

• Lead a 1–3-person Corporate IT team, responsible for Helpdesk, onboarding/offboarding, GSuite and enterprise SaaS administration, and corporate IT improvement projects.
• Create and manage the quarterly IT projects roadmap.
• Oversee the Helpdesk, mentoring other respondents and helping directly on challenging tickets.
• Work cross-functionally with business partners to develop and implement IT policies to improve internal governance and security.

Supervisory Responsibilities:

• People management of 1-3 IT specialists including regular 1:1s, career development, and performance review, supported by the Software management team.
• Manage costs to the IT departmental budget, supported by the Director of Software.
• Foster positive, service-oriented culture that promotes trust, transparency, and sustainability
• Hiring management for the team, including the design of the interview process for future team members, running debriefs, and onboarding new team members.

The successful candidate will have:

Required:

• Bachelor’s degree in information systems or similar, or equivalent combination of technical education and work experience.
• 4+ years' experience as a Systems Administrator or similar IT specialist role.
• 1+ years of experience configuring and administering enterprise SaaS applications like Netsuite, Salesforce, and Jira or similar.
• Experience with GSuite administered domains.
• Ready to lead a small team while wearing a lot of hats.

Preferred: 

• 1+ years direct management experience within IT.
• 1+ years of experience with IT networking projects or network issue remediation.
• Experience building and delivering IT project roadmaps.
• Experience drafting and/or implementing IT policies according to regulatory or corporate governance standards.
• Cloud-first mentality for IT system administration.

Physical environment / physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• While performing the duties of this job, the employee is frequently required to stand, walk, use hands and fingers, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and talk and hear.  The employee must occasionally lift and/or move up to 45 pounds.  Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus, and ability to accurately see and label color.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Working Location(s): 60% in office at AMP's Louisville, CO headquarters with 40% remote.

Salary & Compensation Information: $115,000 - $144,000 per year

Travel Requirements: 10% 

AMP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Applicants who identify with a historically underrepresented group are encouraged to apply. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Benefits Information:

• Medical - The company covers between 77% to 100% of the premium for Cigna medical healthcare plans depending on the selection. 
• Dental, Vision, Short-Term and Long-Term Disability
• Life Insurance: The company covers the cost of Basic Life / AD&D 1 x Salary, option to purchase additional through New York Life
• Benefits start the day you start
• HSA Eligible Health Plans, Company Monthly Contributions!
• 401(k) retirement plan (non-matching)
• FTO - Flexible Time Off
• 6 Accrued Sick Days
• Eight (8) paid holidays