Corporate Insurance Claims Analyst

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GENERAL FUNCTION:

Perform corporate insurance risk management claims related tasks for the Bank. Maintain a balance between increased efficiency and appropriate risk mitigation and controls in alignment with Enterprise Risk Management vision and strategy and the strategic plan. The Corporate Insurance Claims Analyst serves as a liaison between the Bank and the Bank's insurance brokers and carriers as it related to insurance claims management duties. The Corporate Insurance Claims Analyst also provides oversight and credible challenge to LOB/functional areas involved in the insurance claims process(es) and escalates concerns, as appropriate, in support of the Bank's Risk Management Framework

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Understands Corporate Insurance (Property, Casualty, Workers Compensation, and Financial Professional Lines).
• Performs insurance claims management activities which may include the capture, tracking, reporting, and escalating of insurance claims.
• Understands all operational risk Program elements (i.e. RCSA, BCRA, KRI, etc) methodology, governance, standards and procedures, including templates and overall framework.
• Understand the organizational structure, key management personnel, and primary objectives of the LOBs and/or Functional Areas supported.
• Ensure the operational risk appetite is understood by the businesses supported.
• Monitor external environment, benchmark with peers, understand and escalate significant legal or regulatory changes.
• Serve as lead resource and Provide guidance to the LOB on risk management issues.
• Ensure policies, guidelines and procedures are consistently and uniformly applied within the line of business and/or functional areas supported and ensure proper review and timely update of Corporate Insurance related policies, frameworks and procedures in accordance with the established review cycle to ensure they are kept up to date.
• Reviews operational loss trends for assigned areas and reviews escalated items.
• May Prepare operational loss data for reporting related to a specific claim type, geographic location, claim root cause, etc.
• Provides oversight and credible challenge to operational loss root cause analysis and action plans.
• Performs periodic reviews of LOB/Functional area procedures and provides guidance for new processes.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Bachelor's degree in related field or equivalent experience preferred.
• Insurance claims management experience preferred.
• 3 years of banking experience experience preferred.
• Reporting and analytics experience preferred.
• A clear understanding of the Bank's approach to the management of operational risk, or equivalent experience gained in other organizations.
• Professional verbal and written communication skills and the Ability to Communicate with discretion and understanding when confidentiality is needed.
• Must demonstrate intellectual curiosity, be analytical and possess the ability to interpret and apply policies and regulations across a complex business(es).
• Must have a general understanding of banking regulations.
• Must be results and goal oriented, Possess sound judgment and Ability to apply logical/critical thought processes when approaching work or making recommendations for solutions.
• Ability to work in a dynamic work environment that requires multiple demands, shifting priorities, and rapid change.
• Must be able to maintain independence and objectivity in all aspects of position.
• Working knowledge of Microsoft Office products. Demonstrated Ability to learn applications and internal banking systems.

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Corporate Insurance Claims Analyst

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. 

LOCATION -- Cincinnati, Ohio 45202

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting.  Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third.  Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.