At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
Responsible for performing multiple compliance program projects and activities, including policy interpretation, compliance investigations, regulatory research, program reporting, compliance education and training, risk assessment, and auditing and monitoring activities related to all aspects of Memorial Hermann's complex business environment.Minimum Qualifications
Education: Bachelors degree preferably in business, healthcare, or equivalent degree; Advanced degree (e.g., Masters, MBA, MHA, JD, etc.) preferred
Licenses/Certifications: (None)
Experience / Knowledge / Skills:
Two (2) years of relevant experience preferably in compliance, legal, healthcare, auditing, or consulting, or an equivalent combination of experience and Masters or Doctoral level education
Demonstrates integrity, discretion, flexibility, and the ability to work in a team environment
Strong project management and organization skills, including the ability to manage multiple priorities simultaneously
Strong problem solving skills, including the ability to think critically when evaluating problems and making decisions
Strong attention to detail and analytical skills, including the ability to analyze and interpret information related to business operations and processes
Effective verbal and written communication skills, including the ability to create accurate reports and deliver information verbally and in writing
Strong customer service and interpersonal skills, including the ability to interact and build relationships with individuals at all levels of the organization
Computer proficiency in Word, Excel, and PowerPoint
Principal Accountabilities
Performs a variety compliance program projects and activities and supports day-to-day operation of the compliance program.
Assists with the administration of the compliance helpline, including reviewing and resolving reported concerns.
Analyzes and interprets data related to healthcare operations and processes.
Performs research and provides guidance on regulatory requirements.
Assists with compliance investigations and audits related to all aspects of Memorial Hermann’s operations.
Maintains tracking systems for compliance department activities and prepares timely and accurate reports for delivery to senior management, the compliance committee, and the board.
Participates in the creation and delivery of compliance education and training.
Develops and interprets compliance policies and procedures.
Participates in risk assessment activities and the development of corrective actions.
Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
Other duties as assigned.