Corporate Communications Manager II

Work Location:

Toronto, Ontario, Canada

Hours:

35

Line of Business:

Communications

Pay Details:

94 000 $/$94,000 - 132 700 $/$132,700 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

TD Insurance (TDI) is part of TD Bank Financial Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products, including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD branches.

In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity market. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada.

At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 6,000 employees and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated, and professional development is taken seriously. More than just a job, we offer rewarding careers.

Job Description:

The Strategic Communications team exists to tell the TDI story in a way that resonates – connecting colleagues to our mission, strengthening culture, and supporting leaders as they inspire action.

In this role, you’ll lead the development and delivery of strategic, meaningful internal communications that inform, engage, and inspire — supporting leaders and major initiatives across TD Insurance. You’ll also drive external social media communications for TD Insurance as an extension of our colleague story and culture.

Reporting to the Senior Manager, Strategic Communications, this role goes beyond execution to play a critical part in shaping how TD Insurance connects with colleagues. Acting as a trusted communications advisor, you’ll lead strategy, advisory, storytelling, and digital execution, with a strong emphasis on engagement, culture, and impact in ways that strengthen trust, foster belonging, and bring the TD Way to life.

Key Responsibilities:

Shape the TDI Narrative

• Lead internal communications strategies that align to TDI’s mission, priorities, and business outcomes
• Craft compelling narratives that translate business strategy into clear, compelling messaging and reflect TDI’s culture and growth ambitions
• Design communication approaches that foster two‑way dialogue, feedback, and connection
• Use a mix of channels — email, leadership forums, town halls, Viva Engage, etc. to reach diverse colleague audiences
• Create communications that reinforce trust, celebrate progress, and build pride across TDI

 Drive Digital & Social Engagement

• Lead the strategic development of digital and social platforms (e.g., Viva Engage and external social channels such as LinkedIn) to support engagement, awareness, and alignment, including content planning, publishing cadence, approvals, and channel governance
• Develop content and activation strategies that increase reach, participation, and dialogue — including writing and producing platform‑appropriate posts, campaigns, and storytelling assets
• Track and report on channel performance (e.g., reach, engagement, follower growth and click‑throughs), translating insights into recommendations to continuously improve content and channel strategy
• Partner with leaders to strengthen digital leadership presence, including thought leadership and channel‑appropriate storytelling

Support Leaders and Strategic Initiatives

• Act as a trusted communications advisor to senior leaders on line of business priorities
• Develop executive communications, including scripts, speaking notes, and leadership messages
• Support transformation, culture, and change initiatives with thoughtful, human‑centred communications

Measurement and Partnership

• Define and track communications effectiveness across reach, engagement, and sentiment to inform future communications and continuously improve strategies, channels, and content
• Share learnings and best practices across the Strategic Communications team
• Champion communications standards, best practices, and consistency across initiatives

Qualifications:

• 5+ years of experience in corporate, internal, or strategic communications (or consulting)
• Proven experience leading high‑impact communication strategies for complex organizations
• Strong strategic thinking skills, with the ability to turn complex information into clear, engaging messaging
• Professional writing excellence — particularly for executive and leadership audiences and proven experience in executive speech writing
• Strong understanding of digital and social media communications, including LinkedIn channel management, content strategy, channel optimization, and performance measurement
• Experience providing communications counsel to senior leaders
• Strong organizational skills, with the ability to manage multiple priorities in a fast‑paced environment
• Comfort working with ambiguity and evolving priorities
• A collaborative mindset and a passion for colleague experience and culture
• Post‑secondary education in Communications, Public Relations, Journalism, English, or a related discipline
• Bilingualism (English/French) is required

#LI-TDI and #IN-TDI 

Who We Are:

As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.

TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and refreshingly simple for more than four million customers who count on us.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. 

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec des employés ou des collègues qui ont besoin de services et de soutien dans une langue autre que le français.