AAH

Core Laboratory Non Clinical Team Lead

Charlotte, NC - 5040 Airport Center Pkwy Full time

Department:

60985 Carolinas Medical Center - Core Lab: Specimen Management

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Monday - Friday

Night shift 3:30 pm - midnight

Rotating weekends and holidays

Pay Range

$30.15 - $45.25

ESSENTIAL FUNCTIONS:

  • Actively looks for ways to improve the performance of the team that will result in improved quality, customer service, productivity, and a reduction in spending on reagents and supplies, etc. A minimum of 70% of each is focused on continuous improvement.
  • Ensures the quality of testing in area of responsibility. Investigates testing quality issues and implements countermeasures to prevent reoccurrence. Documents abnormal conditions or quality issues and provides feedback to appropriate personnel concerning quality issues.
  • Ensures the development of standard work and the training and development of teammates to standard work.
  • Audits processes to ensure that teammates are following established standard works. Coach teammates if standard work is not being followed and informs Group Leader.
  • Is responsible for supporting the continuous flow of specimens throughout area of responsibility.
  • Ensures point of use storage is maintained, including proper labeling, organization, and communication to Materials Management regarding changes in demand, additions, and deletions.
  • Maintains 5S conditions within area of responsibility to ensure safety and quality standards within the group are maintained. Uses visual control audits as appropriate.
  • Monitor's productivity of team and answers escalations promptly for area of responsibility and other Team Leader's area when appropriate and/or necessary. Provides necessary support for teammates. Performs any necessary troubleshooting of instruments or other equipment items as needed. Communicates effectively and confirms with the teammate that they understand the identified problem before closing out the problem.
  • Covers gaps for a call outs, project time, personnel needs, and any unexpected teammate absence.
  • Informs Group Leader of any personnel situations that may be considered abnormal or extreme. Is a catalyst in launching team building activities and is receptive to trends or changes in team morale.

    EDUCATION, TRAINING, EXPERIENCE:

    B.A./B.S. in Biology, Chemistry, or related scientific discipline required. A minimum of two (2) to five (5) years of relevant experience, or an equivalent combination of education and experience is required.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

Benefits and more

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.