Western Union

Coordinator, Talent Acquisition

PHL - Quezon City Full time

Role Responsibilities

Are you driven to support the Global Talent Acquisition organization by performing administrative tasks to attract, hire, and retain high-quality talents?

Do you have the motivation and focus to deliver tasks like coordinating onboarding activities for new hires, acting as Tier 1 support for all Talent Acquisition queries, gathering insights, data, or information while utilizing the Applicant Tracking system, and most especially promoting positive experience from application to hire for our candidates and their journey? Join Western Union as a Talent Acquisition Coordinator!

Other key responsibilities included below:

  • You will support in executing successful employee onboarding activities contributing to the increased overall new hire engagement and satisfaction.

  • You will act as the first point of contact for all Talent Acquisition queries or requests received via the ticketing system or in our shared mailbox. These queries or requests may include general internal and external customer talent acquisition related queries, invoice payments and purchase order requests, hiring and talent acquisition processes, and non-analytical reporting.

  • You will be an expert on our applicant tracking system, job posting applications, and scheduling tools, ensuring their consistent and effective operation. You will be vital in user set up and access management, conducting the first line of investigation and troubleshooting, and responsible for coordinating with other centers of excellence for Tier 2 support requirements.

Role Requirements

  • At least two years of experience in Human Resources or Talent Acquisition Administration or Operations.

  • Focused on delivering in an administrative function with the highest level of attention to detail, quality, integrity, and sense of urgency.

  • Proven organizational and prioritization skills with the confidence to follow up and follow through. You must have impeccable time management skills and be able to manage multiple activities at a given time.

  • Comfortable navigating through systems and technology with at least intermediate skills in Microsoft Office suite. Proficiency and interest in generating and putting together reports will be an advantage.

  • Competent and thrives in a highly matrixed environment and embraces coaching culture.

  • Demonstrates maturity of thinking, proven analytical, and problem-solving skills.

Work Shift

HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

BENEFITS AND OTHER DETAILS

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.

Your Philippines specific benefits include:

  • Paid sick leave and vacation leave

  • HMO coverage with dependents from day 1 of employment, subject to insurer's review

  • Hybrid working arrangement

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Other Details

As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to careers@westernunion.com.

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-FV1

Estimated Job Posting End Date:

04-03-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.