Prepares, analyzes sales reports: monitors sales progress and records information. Uses relevant software to produce detailed analysis and sales reports. Interprets reports and makes recommendations as business progresses and raises unprofitable activities. Collaborates in the annual budget preparation process.
Participate in Sales: Help develop new programs to improve and track the progress of action plans for the sales team. Ensures a “cold call” follow-up for new applications and “Blitz” in certain market segments. Participate in the development of new markets and applications using relevant methods and tools (tele-marketing, appropriate software, etc.).
Manage agreements, prepare bids and proposals: Monitor and manage agreements by updating the list of agreements and monitoring deadlines. Produces lists for sales teams highlighting risky agreements (whose expiry date is running out), and agreements to be renegotiated (which the client does not want to renew automatically). Writes quotes and proposals for account managers and clients. Provide advice as needed. Is responsible for monitoring commitments made to clients. Evaluates the deadlines for submitting and relaunching a proposal.
Reviews and increases prices: Participate in the preparation of the price increase program. Ensures the price increase program is followed using the relevant tools. Organizes the communication of price increases to customers and account managers.
Compliance and process improvement: Support account managers through training and coaching on various tools (Sales Force, airliquide.ca, etc.). Ensures the correct application of procedures. Works with his team and other cross-functional teams to continuously improve work processes. Analyzes its activity, identifies the causes of dysfunction and proposes appropriate corrective measures. Suggest new methods and contribute to the development of new tools to improve the processes and follow-ups of the sales team's action plans.
Quality / Safety: Actively promote ALC's safety and quality objectives.
Diploma: Diploma in Business & Administration or Marketing or equivalent experience
Experience: 0 - 2 years of relevant experience
Knowledge: Proficiency in Google (Sheets and Slides) or MS Office (Excel and PPT) applications, very good verbal and written communication skills.
Critical Competencies:
Planning skills: Defines objectives and the means to achieve them, determines all required resources, anticipates future situations and establishes work plans, efficiently allocates or makes use of available resources, acts according to plans and establishes priorities, uses efficient methods, systems and work tools.
Initiative: Initiates actions, ideas or solutions spontaneously on his own, undertakes action without waiting directives, uses all of his/her resources before asking for help, establishes his/her performance objectives and deadlines.
Team Player: Shares knowledge and experience, cooperates and makes self available, listens, gathers information, takes into consideration the needs, ideas, opinions of others.
Strong interpersonal skills: Gets to know others and forms relationships, maintains very good relationships with colleagues, respects the ideas and opinions of others.
Problem-Solving: Identifies problem situations within an appropriate time frame, develops several alternative solutions to problems, analyses situations and highlights important issues, suggests adequate, valuable and feasible solutions.
Leadership: Positively influences others, easily obtains cooperation from others, is concerned with people as much as with results
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.