At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
At TTEC Digital, we believe exceptional customer experiences begin with empowered employees. As a Google Cloud Contact Center AI (CCAI) launch partner, we deliver enterprise-grade, AI-powered solutions that transform service and support across voice and digital channels.
TTEC Digital is seeking a Conversational AI Designer who is passionate about solving customer problems and creating experiences that are elegant and effective. This individual will define, design and refine frictionless end-to-end service and support experiences across voice and digital channels leveraging AI and Gen AI technology across Google’s CCAI tech stack.
The ideal candidate thrives in fast-paced environments and enjoys autonomy. This role requires independent ownership of projects, strong client-facing skills, and the ability to navigate ambiguity with confidence. Candidates should be comfortable managing multiple priorities and proactively seeking clarity when needed.
This is a 100% remote opportunity!