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What We'll Bring:
• As a Controls Analyst you will work closely with stakeholders to understand business needs, analyze data, and translate requirements into actionable solutions.
• Work closely with the stakeholders to identify, assess, and mitigate operational risks, ensuring that all critical processes are covered by effective controls
• This role requires strong analytical skills, effective communication, and the ability to manage multiple projects in a fast-paced environment.
• Monitor control effectiveness and risk indicators, escalating emerging risks or control failures to management.
• Partner with regional leadership and assurance partners for risk/control insights.
• Align controls program to Global Operations strategy and IOLT/RGT governance.
• 10-12 years of experience in operations, risk/controls, or business analysis within regulated environments.
• Proficiency in data analysis and visualization tools (e.g., Excel, SQL, Tableau, Power BI); ability to query and analyze operational data
• Strong analytical and critical thinking skills. Excellent problem-solving and communication skills.
• Experience in preparing monthly / quarterly reviews or similar performance measure reports.
• Ability to apply AI and automation for creating of dashboards and controls registers is a required skill.
What You'll Bring:
- Analyze operational data across systems and service delivery teams to identify trends, inefficiencies, and opportunities for automation and cost reduction.
- Develop and maintain dashboards, reports, and key performance indicators (KPIs) to monitor performance using data analytics and visualization tools.
- Report on KPIs related to operations, service delivery, and customer satisfaction.
- Provide recommendations for improvement and automation of the dashboards.
- Conduct root cause analysis on operational bottlenecks and recommend scalable solutions.
- Support strategic initiatives by providing data-driven insights and forecasts.
- Develop methods and documentation of standard operating procedures for data analysis and reporting.
- Assist in maintaining system configurations to support accurate and efficient data ordering processes, ensuring alignment with evolving business requirements and operational standards.
- Prepare reports and presentations for operational reviews and for senior leadership to support strategic planning and decision-making.
- Ensure compliance with company policies and data governance standards.
- Establish and maintain positive and collaborative relationships with internal staff
Impact You'll Make:
Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are essential expectations of this position.
This is a hybrid position, will involve working with all international and global teams across different time-zones and involves regular performance of job responsibilities virtually as well as in-person at TU Mumbai location for a minimum of two days a week.
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
TransUnion Job Title
Sr Consultant, Business Operations