The function sits within Manulife’s line 1b of defense – where we align with leadership to set the risk culture, support IT in identifying and mitigating risks at scale, and provide a common view and narrative of key risks to enable business discussions.
This position reports to Asia Head of Information Security & Controls Governance. The role of this position is to be responsible for control testing and other related areas such as pre-audit reviews, conducting risk and controls self-assessments, process documentation reviews, reviewing of findings and corrective action plans, monitoring and oversight of remediation. The goal of this position is to drive the control testing program across regional and market teams, covering core technology processes.
We help business units to ensure uninterrupted BAU on a day-to-day basis by effectively managing their information and operational risks. To achieve this, we need to ensure success in maintaining internal controls and liaison with Manulife’s 2nd line of defense that owns Manulife control policies and standards.
Position Responsibilities:
Working with regional and country L1B to deploy globally aligned risk assessment frameworks in Tech – such as RCSA, control and issue assessment
Conducting control testing base on pre-audit assessment and/or with reference from the global aligned technology processes
Ensuring that findings are accurate and agreed with stakeholders
Working with stakeholders to ensure that corrective action plans are well documented (Specific, Measurable, Attainable, Relevant, Time bound
Rigorously monitoring and reporting on remediation activities
Interface with global stakeholders on control testing methodology and alignment with global programs, such as RCSA methodology and controls improvement initiatives
Responsible for the overall quality of control testing from effectiveness of internal, SOX audit program and technology processes. Working closely with team members and Asia Head of Information Security & Controls Governance
Required Qualifications:
Hands on experience in conducting IT general controls for audits and technology process
Excellent organizational skills and attention to detail; Ability to quickly review control environments, identify control gaps and establish effective remediation plan
Strong stakeholder and people management skills; able to effectively articulate risk posture, technical vision, possibilities, and outcomes through strong verbal and written communication
Knowledge of latest technology development and financial services / insurance business
Preferred Qualifications:
One of CISA, CISSP, CISM is preferred
Proficient in English, both verbal and written, proficiency in other Asian language would be a plus
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
Working Arrangement