Job Title
Control Support Engineer
Job Description
Key Responsibilities:
- Provide second-line technical support focused on the control and software aspects of the ADAPTO system.
- Analyze and resolve faults related to system behavior, PLC logic, and software integration.
- Support root cause analysis (RCA) and implement corrective and preventive actions.
- Collaborate with on-site maintenance teams during incidents and escalations.
- Monitor system performance and proactively identify areas for optimization.
- Liaise with global Vanderlande expert teams (R&D, Controls, Product Support) for complex issue resolution.
- Participate in software updates, system reconfigurations, and commissioning activities as needed.
- Maintain detailed documentation of interventions, updates, and change logs.
- Train and guide technicians and operators on control-related processes and best practices.
Requirements:
- Bachelor’s degree in Electrical Engineering, Automation, Mechatronics, or related field.
- 3+ years of experience in industrial automation or control systems, preferably in logistics or material handling environments.
- Strong knowledge of PLC programming (preferably Siemens TIA Portal).
- Understanding of control architecture, sensors, actuators, and industrial networks (e.g., Profinet).
- Experience working with automated storage and retrieval systems (AS/RS) is a strong advantage.
- Analytical mindset and strong troubleshooting skills.
- Ability to work under pressure and manage priorities in a dynamic environment.
- Good communication skills and proficiency in English (written and spoken).
- Willingness to work in shifts or provide on-call support as needed.
Key Competencies:
- Problem-solving and critical thinking
- Attention to detail
- Collaboration and communication
- Initiative and continuous improvement mindset
- Customer focus
- Technical rigor