Control Room Specialist

This role is in support of Cencora's wholesale distribution services in Europe operating through our Alliance Healthcare business.

​Control Room Specialist
Location: On site in Birmingham
Shits: Full Time. Rotating Mornings & Afternoons

Job Purpose

This high impact role provides core shift cover for our Central Logistics Centre, acting as the central nervous system for the automated warehouse.
You will be the primary link between software performance and physical operations, ensuring maximum throughput and uptime in a highly regulated pharmaceutical environment.

Your Core Responsibilities:

Provide core shift cover of automation and WMS, meticulously tracking system status, ensuring prompt resolution and conducting root cause analysis for complex control issues.

Identify and actively mitigate systematic bottlenecks to guarantee maximum system capacity, throughput and availability.

Strategically prioritise tactical workload and manage outbound flow to maintain store service, adjusting weekly pick strategies and A frame slotting as needed.
 

Act as the on shift technical point of contact, providing insights, answering system queries for managers and leveraging influencing skills to drive timely resolution across teams.

Data & Efficiency: Continuously monitor and improve system performance, supplying KPI data to leadership for planning and tactical decision making.

Further responsibilities

• Capacity Optimization: Identify and actively mitigate systematic bottlenecks to guarantee maximum system capacity, throughput, and availability.
• Operational Command: Strategically prioritise tactical workload and manage outbound flow to maintain store service, adjusting weekly pick strategies and A frame slotting as needed.
• Leadership Support: Act as the on shift technical point of contact, providing insights, answering system queries for managers and leveraging influencing skills to drive timely resolution across teams.

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Essential Requirements

• Experience in a high-volume warehouse.
• Ability to work independently and as part of a team.
• Comfortable working in varying temperatures within the warehouse environment.
• Proficiency in data analysis and performance metrics.
• Ability to work collaboratively and effectively across multiple functional departments.
• Knowledge of regulatory compliance and quality standards in pharmaceutical distribution.
• Demonstrated ability to apply technical knowledge to diagnose, troubleshoot, resolve or help o to work with multiple platforms utilising desk top computers, PC’s, handheld devices and material handling equipment.
• Advanced computer skills, including Microsoft Office 365 applications.
• hers resolve equipment and process issues.
• Ability to lift and move materials as needed.

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: Alliance Healthcare Management Services Limited

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned