Control Room Operator

IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by hiring people who hold these values. People like you!

Job Description

IKO is a global leader in manufacturing roofing products with production facilities worldwide, we are currently seeking a Control Room Operator to join our team of skilled professionals based at our Bismarck, Missouri plant.  This plant produces granules for our shingle plants in a high speed, continuous, asphalt shingle manufacturing process environment. This is not a remote position.

The Control Room Operator is responsible for monitoring, controlling, and coordinating operations from a centralized control room to ensure safe, efficient, and continuous facility or system performance. This role involves real‑time monitoring of equipment, alarms, and communication systems, responding to operational issues, and coordinating with field personnel and management as needed. The operator plays a key role in maintaining safety, quality, and process reliability across plant operations.

Key Duties and Responsibilities

• Monitor control room systems, displays, cameras, alarms, and instrumentation to ensure normal operations
• Respond promptly to system alarms, abnormal conditions, and emergency situations according to established procedures
• Operate control panels, computer systems, and communication equipment to regulate processes and equipment
• Maintain continuous communication with field operators, supervisors, security, and emergency responders
• Document operational data, incidents, alarms, and actions taken in logs or electronic systems
• Follow standard operating procedures (SOPs), safety regulations, and compliance requirements
• Assist in troubleshooting equipment or system issues and escalate concerns as appropriate
• Support shift handoffs by providing accurate and thorough status updates
• Participate in drills, training, and continuous improvement initiatives
• Maintain situational awareness during normal, abnormal, and emergency operations

Qualifications and Skills

• Adept with computers and comfortable working with HMI and monitoring software
• Strong attention to detail and ability to manage multiple process variables simultaneously
• Ability to identify abnormal conditions and respond calmly and effectively
• Knowledge of crushing and granule coloring processes is considered an asset
• Strong communication and problem‑solving skills
• High school diploma or equivalent (technical training or associate degree preferred)
• Previous experience in a control room, operations, security, utilities, manufacturing, or similar environment preferred
• Strong attention to detail and ability to remain calm under pressure
• Basic computer skills and ability to learn specialized monitoring and control software
• Good verbal and written communication skills
• Ability to follow procedures and make sound decisions quickly
• Willingness to work rotating shifts, nights, weekends, and holidays as required
• Ability to work extended periods in a seated position
• Ability to observe multiple screens and respond quickly to visual and auditory alerts

Safety and Compliance

The Control Room Operator is expected to comply with all safety policies, regulatory requirements, and company procedures to ensure safe and compliant operations at all times.  The Control Room Operator must prioritize safety in all tasks, ensuring equipment is operated responsibly and plant procedures are strictly followed to protect personnel, equipment, and product quality.

Benefits

• Health, Dental and Vision Insurance
• Life Insurance
• Short-term Disability
• Paid Vacation
• Employee Assistance Program
• Employee Engagement Events
• Awards and Recognition
• Employee Perks & Discounts

IKO recognizes that its success is due to the strength of its employees.  A primary goal of IKO is to promote individual employee’s sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, IKO.  We are pleased to offer competitive compensation, health care, a progressive and challenging workplace and a commitment to teamwork and integrity.

Diversity, Equal Opportunity and Accommodations:

IKO Industries Inc. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

IKO Industries Inc. encourages and welcomes internal applications from employees with disabilities. Accommodations are available on request for internal applicants taking part in all aspects of the selection process.

Benefits of Employment: IKO recognizes that its success is due to the strength of its employees. A primary goal of IKO is to promote individual employee's sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, IKO. We are pleased to offer competitive compensation, health care, a progressive and challenging workplace and a commitment to teamwork and integrity.
 

Diversity and Equal Opportunity Employment: IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. IKO Industries Ltd. encourages and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.