Contract Manager

VIC - Clayton SouthAn exciting opportunity has arisen for a Contract Manager to join Service Stream based in Clayton South

Service Stream’s Utilities division are currently seeking a Contract Manager to join our Victorian Network Services and metering team. Reporting directly to the Service Delivery Manager, you will be responsible for managing the day-to-day operational activities on a major metropolitan water meter reading, replacement and installation services contract. Based in Clayton South (VIC) and offered on a Permanent, Full Time basis, this position is an excellent opportunity for the right candidate.
 

Nature of position:             Permanent, Full Time

Location:                              Clayton

Reporting Line:                    Contract Manager

Key Responsibilities

• Ensure all contractual KPI’s are met and if possible, exceeded
• Develop strong client relationships and act as a key point of contact
• Ensure quality of work is in accordance with contractual requirements, company standards and to the client’s expectations
• Plan and coordinate all daily tasks associated to the field and administration staff
• Attend all client meetings and keep copies of agendas/minutes
• Manage all internal operational activities within the contract
• Manage the collection and validation of timesheets, and provision of data to payroll
• Promote a systematic approach to HSE issues and adhere to relevant policies & procedures
• Ensure contract variations are reported to the relevant line manager
• Ensure monthly reporting and invoicing is completed in line with client and management requirements

About You

• Prior working experience in a service delivery management or operational role
• Demonstrated experience in contract, customer and client management
• Previous experience in managing a field-based operations contract is highly desired
• Understanding of basic financial reporting and budgeting
• Well-developed written and verbal communications skills
• Exceptional problem-solving skills with the ability to manage complex issues
• Certificate/Degree in Business and/or Frontline management is desired but not essential

Benefits

• Kudos Reward and Recognition Program
• Growth opportunities within an ASX listed company
• Corporate staff discount

About Us

Service Stream, together with its subsidiaries and affiliates, is a leading national service provider to develop and operate Australia's essential communications, energy and water networks in the telecommunications, utilities and transport industries. We specialise in the design, construction, and maintenance of new and existing networks, and deliver end-to-end engineering and asset management solutions on behalf of our blue-chip client base.

Service Stream is an equal opportunity employer who believes diversity of thought, background and experience strengthens relationships and benefits our people, clients, and communities. We are committed to cultivate an inclusive and high-performing culture where our people thrive and are proud to bring their whole selves to work, inspiring a respectful and inclusive environment. Service Stream encourages and welcomes the opportunity for applicants to share their lived experiences.

Service Stream does not accept any unsolicited resume referrals from external Recruitment or Labour Hire Companies. 

Metering

How to Apply