Job Posting Title
Contract Management & Business Operations SpecialistAgency
978 OKLAHOMA TURNPIKE AUTHORITYSupervisory Organization
Controller Administration–Neal A McCaleb Transportation BuildingJob Posting End Date
Refer to the date listed at the top of this posting, if available. Continuous if date is blank.
Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
Estimated Appointment End Date (Continuous if Blank)
Full/Part-Time
Full timeJob Type
RegularCompensation
Job Description
Why join the Oklahoma Turnpike Authority?
The Oklahoma Turnpike Authority (OTA) has been serving Oklahomans since 1947, managing and maintaining a modern, safe, and efficient turnpike system across the state. With a commitment to customer service and innovation, OTA plays a vital role in ensuring smooth and reliable travel for millions of motorists each year. As a part of our team, you'll have the opportunity to make a meaningful impact while working in a collaborative and supportive environment. OTA offers competitive pay, excellent benefits, and opportunities for growth, making it an excellent choice to build your career in public service.
Position Overview
This is a full-time position located in Oklahoma City, OK.
The Contract Management & Business Operations Specialist will be assigned professional-level work in the Business Operations Contract Division that supports business models, vendor contract management, suggesting process improvements, and expanding on service contracts Key Performance Indicators (KPI) monitoring, tracking, and reviewing operations.
Compensation
This rate for this position is $31.54, annualized at $65,600.
Primary Duties and Responsibilities
Examines KPI and invoice discrepancies to assess vendor performance.
Assist in the implementation of operational strategies and procedures to ensure efficient business processes.
Analyzes datasets via reports, dashboards, and image reviews to assess vendor performance and pinpoint potential issues.
Develops and reviews business requirements for reports and software to support contract functions.
Conducts quality assurance reviews for vendor performance.
Collaborates with other divisions to produce favorable business outcomes.
Enhances reports & dashboards and seeks automation.
Monitors various key performance indicators used to assess and manage operations.
Schedules and sets up contract meetings.
Provides direct support for procurement activities, including contractor invoice handling and review.
Monitors reports and dashboards for potential issues related to vendor performance.
Support the management team in daily operational activities, including customer service, data analysis, and project management.
Tracks contract status, tasks, deadlines, projects, and reports status weekly.
All other duties as assigned.
Physical Demands and Work Environment
This position works in a comfortable office setting with a computer for a large percentage of the workday.
The noise level in the work environment is usually mild.
Must be able to lift 15 pounds at times.
Minimum Qualifications
Bachelor's degree and two (2) years of relevant work experience OR an equivalent combination of education and relevant work experience substituting one (1) year of the required education for one (1) year of relevant work experience.
Preferred Qualifications
3+ years of experience in business intelligence or a related analytical role, preferably in tolling, transportation, or ITS with a history of impactful contributions.
Strong analytical and problem-solving skills, with the ability to contribute to complex review and evaluation of business processes.
Excellent communication skills, capable of presenting data insights to stakeholders at various levels.
Experience in data analysis, including dashboards, reports, and analytics platforms.
Demonstrated ability to work collaboratively within a team and contribute to an innovative and analytical culture.
Level Descriptor
This is the specialist level of the job family where incumbents are responsible for independently performing professional level coordination activities for agency program(s) or project(s) that are complex in nature. This may include coordinating multiple programs or projects that are inter-related or have unique program or project requirements, components, or exceptions that must be addressed. Incumbents may assist or train lower-level staff.
Knowledge, Skills, Abilities and Competencies
Knowledge, Skills, and Abilities required at this level include knowledge of incorporating Quality Management principles and practices into the program or project; of research techniques related to the assigned program or project; and establishing working relationships across multiple state and federal agencies and partners and other stakeholders.
Skills required at this level include skill in reviewing internal practices and procedures to identify operational efficiencies and inefficiencies; in gathering and analyzing data; and in maintaining program or project documentation.
Abilities required at this level include the ability to work independently or within a team environment; to communicate, both orally and in writing, to all levels of audiences when presenting complex information; and to think strategically to allow for program or project change.
Benefits Highlights
OTA is proud to provide a comprehensive benefits package designed to support eligible employees and their eligible dependents:
Generous Annual Benefit Allowance:
Up to $21,934 to help cover insurance premiums for employees and their families.
Comprehensive Insurance Plans:
A variety of options with no exclusions for pre-existing conditions.
Flexible Spending Accounts (FSAs):
Pre-tax savings for healthcare and dependent care expenses.
Retirement Savings Plans:
o Pathfinder Defined Contribution Plan: Employer matches 6% of a minimum 4.5% employee contribution (up to 7% if the employee contributes 7%).
o OPERS Defined Benefit Plan: Available for reenrollment to employees enrolled prior to November 1, 2015.
o 15 days annually during the first 1–5 years of service.
o 18 days annually for 5–10 years of service.
o 20 days annually for 10–20 years of service.
o 25 days annually for over 20 years of service.
o Sick leave: Accrued at 15 days per year.
o Paid Maternity leave for eligible employees.
Holidays:
Eleven paid holidays annually.
Employee Discounts:
Special rates with various vendors and companies.
Longevity Payment:
Monetary rewards beginning at two years of service to recognize dedicated tenure.
Thrive:
Empower Oklahoma State employees to improve & enhance their well-being.
OTA is an Equal Opportunity Employer. Reasonable accommodation to individuals with disabilities may be provided upon request.
Equal Opportunity Employment
The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.
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