Continuous Improvement Specialist - Sales Support

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Continuous Improvement Specialist - Sales Support

Noida

As part of the Sales Support function, the Continuous Improvement Specialist drives operational excellence by leading process optimization initiatives and fostering a culture of continuous improvement within the Sales Support organization. This global role partners with teams across regions to streamline workflows, drive productivity, and enhance sales support performance. The Specialist applies Lean, Six Sigma, and Agile methodologies to deliver measurable improvements in efficiency, quality, and

You will report to Global Program Manager – Commercial Effectiveness and follow a Hybrid working schedule in Noida

Your Responsibilities:

• Lead root cause analyses and facilitate cross-functional workshops to address Sales Support process challenges
• Champion and implement process improvement projects using Lean, Six Sigma, or Agile frameworks
• Serve as the primary resource for Sales Support teams seeking guidance on continuous improvement tools and best practices
• Collaborate with regional and global Sales Support teams to communicate and drive improvements
• Enroll in and complete Yellow Belt on Demand Workday training modules; pursue further certification through Kaizen workshops and project delivery
• Document and track improvement actions in the project database; review and certify completed projects with designated Champions
• Support ongoing training and knowledge sharing to maintain expertise in continuous improvement

The Essentials - You Will Have:

• Bachelor's degree or equivalent.
• 5+ years' experience in business operations or process improvement roles
• Analytical and technical skills: Lean and Six Sigma, process mapping, root cause analysis, project management
• Proven ability to facilitate cross-functional teams.

The Preferred - You Might Also Have:

• Ability to manage multiple priorities and tasks across different cultures and countries
• Experience working with platforms such as Microsoft 365 and Salesforce
• Comfortable working in a multicultural, global environment
• Willingness to occasionally work outside normal office hours
• Commitment to ongoing training and professional development in continuous improvement
• Take ownership of tasks and projects
• Agile in both independent and collaborative work

What We Offer:

Our benefits package includes …

• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees
• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
• Employee Assistance Program
• Personalized wellbeing programs through our OnTrack program
• On-demand digital course library for professional development

... and other local benefits!

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

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Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.