We're looking for an Account Specialist to join our team as part of our Content Studio function. The Account Specialist will support Senior Account Managers or Directors while also independently serving as a primary point of contact for their assigned clients and maintaining or even expanding relationships by ensuring eRetail content is delivered on brief, on time, and on budget.
One of the most important aspects of the Account Specialist role is being able to effectively manage multiple content projects while coordinating and collaborating with internal and external stakeholders. Being a great project manager requires being able to manage timelines, organize and prioritize work to be completed, and prepare content studio team members for success by ensuring they have the required information to work on and complete creative work that will meet client expectations.
Account Specialists are key points of contact for the client and the internal team. Being a point of contact means that communication flows through you, serving as a conduit between the client and internal team members. It is your responsibility to keep communication flowing accurately and in a timely manner.
Another key aspect to success is to become a subject matter expert across retail content touchpoints, understanding the role of content, best practice, retailer and marketplace nuances, and how content supports our clients’ business initiatives. Becoming a subject matter expert, paired with solid project management, will ensure success in supporting the internal team and clients.
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Flywheel Commerce Network is committed to fair and equitable compensation practices. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.
Flywheel Commerce Network’s goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at recruitment@flywheeldigital.com so that we can support you.