Job summary:
The Content Operations Specialist role supports FAS business and marketing partners by maintaining, updating, and elevating content across various platforms for sales teams to leverage for external use.
This role involves updating content across InDesign files, PowerPoint presentations, and other marketing collateral. It combines production‐focused graphic design support with strong attention to detail, ensuring timely and accurate delivery of content updates aligned with corporate brand and messaging standards.
Business & Content Acumen: Demonstrates familiarity with content strategy, foundational design principles, and compliance requirements, with a focus on delivering high‑quality, advisor‑ready content that supports FAS marketing priorities.
Technical Acumen: Quickly learns and adapts to new tools and platforms, with proficiency in Adobe InDesign and Microsoft PowerPoint; experience with Seismic, Workfront, and AEM/DAM or similar enablement platforms is a plus.
Prioritization & Time Management: Effectively manages high‑volume work with competing priorities, maintaining strong attention to detail while supporting speed‑to‑market, quality, and workflow efficiency goals.
Continuous Improvement: Brings curiosity and a test‑and‑learn mindset, embracing experimentation, continuous learning, and process improvement to help evolve content, tools, and ways of working in support of FAS strategy.
Maintain, update, and organize content across InDesign files, PowerPoint presentations, and other marketing collateral, ensuring accuracy, brand alignment, and adherence to design and content guidelines. Oversees elevation of content across various platforms and implements divisional content archival strategies.
Track and manage content submission requests by monitoring queues and work volumes, reprioritizing as needed to meet deadlines and deliver high quality work.
Execute content updates based on source data, stakeholder input, and established templates while owning timelines and ensuring timely delivery.
Communicate progress, risks, and requirements to project leads and partners. Collaborate with cross-functional teams to understand content needs and ensure alignment with broader marketing goals.
Support ongoing content governance by maintaining and improving templates, reinforcing brand guidelines, and identifying workflow enhancements to streamline future content updates.
Stays current on emerging technologies and supports implementation of new capabilities by providing technical expertise, productivity recommendations, and high‑level project coordination.
Participates in special projects and performs other duties as assigned.
Minimum of two years related work experience.
Undergraduate degree or equivalent combination of training and experience.
Proficiency with Adobe InDesign and Microsoft PowerPoint preferred.
Participates in special projects and performs other duties as assigned.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.