Clio

Content Manager, UK

London Full time

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. 

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

The Content Manager – UK Materials is the accountable owner of Clio’s UK legal content portfolio, including case law, legislation, and select secondary materials. This collection is a critical pillar of Clio’s legal-content moat and a foundational dependency for Vincent AI and future UK market expansion.

This role treats UK legal content as a product and infrastructure layer, not a static library. You will own strategy, coverage parity, enrichment quality, and operational resilience across UK materials, ensuring Clio delivers a comprehensive, continuously updated, and intelligently structured corpus that is competitive with — and differentiated from — Westlaw UK and LexisNexis UK.

Success requires deep familiarity with the UK legal publishing landscape, comfort working across technical and editorial systems, and the ability to tie content decisions directly to product outcomes and commercial impact.

What you'll work on:

1. Own the UK Content Collection as a Product

  • Define and execute the roadmap for Clio’s UK legal content portfolio, targeting competitive parity with Westlaw UK and LexisNexis UK in coverage, currency, and quality.

  • Establish KPIs for completeness, update latency, enrichment depth, and reliability.

  • Drive measurable ROI through improved win rates, customer confidence, retention, and ARR tied to UK content capabilities.
     

2. Coverage Gap Analysis & Expansion Planning

  • Maintain a comprehensive coverage heatmap across UK case law, legislation, and priority secondary materials, tracking archival depth and update cadence.

  • Prioritize remediation and expansion based on legal authority, customer demand, competitive gaps, and acquisition feasibility.

  • Lead build / buy / license evaluations in partnership with Licensing, Legal, and Corporate Development to achieve optimal cost-to-value outcomes.
     

3. Pipeline, Infrastructure & Technology Stewardship

  • Maintain a prioritized backlog of initiatives with Content Ops and Engineering, focusing effort on the highest-impact improvements to UK content.

  • Partner with Content Ops, Data Ops, and Engineering to operate and evolve ingestion and enrichment pipelines, including migration to Iceberg.

  • Ensure pipelines are proprietary, resilient, scalable, and free from brittle third-party or manual dependencies.
    Establish monitoring, fault tolerance, and disaster recovery standards to protect continuity of Vincent and Clio Work research features.
     

4. Legal Data Enrichment & Innovation

  • Partner with UK Editorial and Ops teams to review and improve enrichment across case law and legislative data flows.

  • Govern metadata and structural standards, including parallel citations, legislative amendments, case summaries, and hierarchical structures.

  • Lead enrichment initiatives that combine editorial expertise and AI to improve discoverability, usability, and downstream AI readiness.
     

5. ROI & Performance Management

  • Partner with Finance and FP&A to quantify the financial and product impact of UK content investments.

  • Maintain dashboards tracking cost per document, ingestion throughput, coverage parity, and enrichment penetration.

  • Present quarterly updates to the Content Committee on roadmap progress, risks, and business impact.
     

6. Market Intelligence & Partnerships

  • Benchmark Clio’s UK coverage, editorial quality, and feature set against Westlaw UK, LexisNexis UK, and other regional providers.

  • Source partnerships with courts, publishers, and open-data initiatives to improve upstream access and reduce long-term dependency risk.

  • Track emerging AI and NLP approaches to legal text annotation, summarisation, and consolidation.
     

7. Internal Enablement & Subject-Matter Leadership

  • Act as Clio’s internal subject-matter expert for UK legal materials.

  • Enable Product, Sales, Marketing, and Support teams on:

    • Scope and differentiators of Clio’s UK content

    • Competitive positioning versus incumbent providers

  • Maintain an internal UK Legal Materials Reference Guide covering coverage, enrichment, and positioning.
     

8. Commercial & Go-to-Market Support

  • Serve as an expert advisor on enterprise RFPs and strategic sales pursuits requiring deep UK legal-content expertise.

  • Partner with Product Marketing and Sales Enablement to articulate UK content differentiation in GTM materials.

  • Provide competitive intelligence to inform pricing, packaging, and market-entry strategy.

Success Metrics

  • Coverage parity across UK case law, legislation, and priority secondary sources

  • Latency from source publication to platform availability

  • Pipeline reliability and uptime (>99.9%)

  • Enrichment penetration and metadata accuracy

  • Cost efficiency per ingested document

  • ARR, conversion, or retention lift tied to UK content features

  • Internal adoption of enablement materials and sales references
     

What you may have:

Experience

  • 5–8 years in legal publishing, legal data operations, or product/content management.

  • Deep understanding of the UK legal system and legal publishing ecosystem, including expectations around authority, currency, and discoverability.

  • Demonstrated experience using UK case law and legislation to support legal practice or legal research platforms.
     

Skills

  • Strong product ownership and cross-functional leadership.

  • Data-driven prioritization and ROI modeling.

  • Technical literacy across ETL pipelines, ingestion systems, and metadata architectures.

  • Clear, confident communication with both technical and non-technical stakeholders.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include: 

  • Competitive, equitable salary

  • Clio offers a flexible hybrid work environment

  • 25 days holiday + bank holidays

  • Private Healthcare with Life Insurance & Critical Illness cover

  • Pension contribution

  • Professional development and growth options

  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range* for this role is £97,600 to £122,000 to £146,400 GBP. There are a separate set of salary bands for other regions based on local currency.

*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.