Job Summary
The Red Hat Consulting team is looking for a security cleared (NV2) Consultant to join us in Canberra, Australia. In this role, you will be a key player in guiding and supporting our customers through the implementation, maintenance, and upgrade of Red Hat's innovative open-source technologies. You'll focus on delivering quality work that creates a tangible impact for our customers, all while building broad and deep technical expertise in one or more of Red Hat's technologies.
As a consultant, you'll gain a deep understanding of our customers' infrastructure and business needs, with a particular focus on Red Hat Infrastructure products such as RHEL, Ansible, Satellite, Security, and Authentication Services. You'll leverage this insight to provide expert guidance and hands-on support, ensuring their environments are stable, secure, and up-to-date.
You should be a motivated learner with great problem-solving skills and the ability to quickly pick up new and complex concepts. If you thrive on challenge and are passionate about the power of open source, we want to hear from you.
Primary Job Responsibilities
Assist with the delivery of Red Hat Consulting engagements to our internal and external customers, both individually and as part of a team.
Act as a trusted technical advisor, providing guidance and support for the implementation, maintenance, and upgrading of Red Hat technologies at the client site.
Champion continuous learning by staying on top of new technologies and applying those concepts to customer needs.
Troubleshoot and resolve complex technical issues to ensure system stability and performance.
Produce quality results and contribute to critical customer engagements across Defence and Federal Government
Keep stakeholders updated on actual or potential issues that may affect project or company performance.
Provide clear and concise project documentation that can be distributed within Red Hat and the client management team.
Adapt to changing customer requirements with a solution-oriented mindset.
Serve as a core ambassador of Red Hat's culture and expertise with our customers.
Required Skills
Experience in a consulting or related role
Experience with enterprise-wide deployments
Advanced knowledge of Red Hat Enterprise Linux (RHEL), and any of the following Infrastructure related technologies
Ansible / Red Hat Ansible Automation Platform
Red Hat Satellite
Authentication services such as IdM/IPA
Virtualisation technologies
Working knowledge of Linux Security Practices and tools to address common criteria
Technical expertise demonstrated in your previous career opportunities
Excellent written and verbal communication skills
Exceptional analytical and problem-solving skills
Ability to work with minimal supervision and as part of a team to solve problems and issues
Red Hat Certified Engineer (RHCE), or willingness to pursue certification within 90 days
Customer focus and an understanding of the value that our work brings to our customers
Australian government security clearance of NV2 or above.
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.