We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you'll be doing
You will join the Technology Currency Modernization (TCM) Team within Technology Operations, a group dedicated to governance and reporting with a strong focus on mitigating technology risk. Our team partners closely with Technology stakeholders to remediate aging infrastructure—across both hardware and software—ensuring our environment remains secure, resilient, and compliant with organizational standards.
In this role, you will be instrumental in collaborating with Technology partners to govern, track, and gather remediation plans for assets approaching End of Support. You will analyze complex data and technical challenges to develop actionable solutions that drive effective risk mitigation. Success in this position requires a solid understanding of ServiceNow’s Configuration Management Database (CMDB) and/or IT Asset Management (ITAM), as well as the ability to communicate clearly with both technical and non-technical audiences. Your contributions will enhance organizational visibility and control over assets nearing End of Support, supporting effective tracking, risk mitigation, and informed decision-making across the enterprise.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How you'll succeed
Data Reporting - Gather, analyze and report on IT assets inventory data for on-prem and public cloud technology infrastructure. Develop a reporting framework to capture risk associated with technology assets through their lifecycle (acquisition, build, operations, remediation plans when approaching End of Support, migration, and retirement).
Analytical mindset - Use strong problem solving, analytical, and critical thinking skills to overcome anomalies encountered during data collection, data quality review and report generation. Work with engineers, analysts and other technical teams to assess information for analysis and reporting.
Communication: As a strong communicator you will facilitate currency-centric dialogues with various audiences throughout technology and also provide technical or business guidance to technology partners within and outside your own department.
Who you are
You can demonstrate 2+ years experience working with ServiceNow’s Configuration Management Database (CMDB) and/or within the IT Asset Management (ITAM) discipline.
You have a broad knowledge of Infrastructure Services & Platforms, Applications and IT Standards. You can navigate IT environments, understanding how different components interact and impact organizational objectives.
You give meaning to data. You have a proven track record of working with large, complex datasets - whether for compliance tracking or process optimization. You thrive on investigating intricate problems, identifying root causes, and synthesizing actionable insights. Your ability to translate technical findings into clear, impactful communications enables you to influence stakeholders and drive continuous improvement. You understand that success is in the details and notice things that others don't. Your critical thinking skills help to inform your decision making.
You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 32nd FloorEmployment Type
RegularWeekly Hours
37.5Skills
Analytical Thinking, CMDB, Communication, Critical Thinking, Data Analysis, Information Technology (IT) Infrastructure, Investigating, IT Asset Management (ITAM), Microsoft Excel, Problem Solving, Teamwork, Technology Operations