Role Summary:
Work as an individual contributor
Expertise in Power BI, OBIEE, Salesforce, SQL, Qlik sense/QlikView, Veeva, Vault , GIGYA , MDM (Reltio) , Data Load (Kermit) , Reporting, Dashboards , Data Security, Process Automation, UAT testing , Incident Management, MIS, Advance Excel
Good proficiency in Veeva/Salesforce
Interact and communicate with internal business counterparts in different Business Units and external clients to on business requirements and end objective
Support all Veeva admin tasks & activities
Responsibilities:
Strong organizational skills with the ability to multitask and work independently and efficiently to meet scheduled deadlines
Ability to make decisions in the absence of detailed instructions
Able to support all the Veeva admin queries
Develop a good understanding of Veeva CRM and able to provide solution quickly
Handle small and large queries independently / with team lead and help the team in building solutions for various activities
Expertise in Power BI, OBIEE, Salesforce, SQL, Qlik sense/QlikView, Veeva, Vault, GIGYA , MDM (Reltio) , Data Load (Kermit) , Reporting, Dashboards , Data Security, Process Automation, UAT testing , Incident Management, MIS, Advance Excel
Should be a quick learner and open for new technologies. Should pick up CRM knowledge and relevant technical skills quickly
Work independently on defined tasks with 100% ownership on outcomes and timelines
Clearly communicate project outputs and identified risks to concern project team
Demonstrate excellent written and verbal communication skills including technical skills
Good interpersonal skills and ability to work effectively with others as well as an individual
Proper documentation of all the process related activities
Must-have skills:
Bachelor or master’s degree in Mathematics / Data Mining OR B. Tech / MBA with relevant experience
0 - 8 years of experience in CRM using the following skills:
Technology support
Veeva CRM
GIGYA
Power BI
QlikView/Qlik Sense
Advance Excel
Salesforce
SQL
Reltio
KermitStrong pharma domain knowledge
Expertise in data visualization and synthesis
Functional support
Data extracts
Data change requests
MCCP upload
Visualizations, incl. Power BI report
Admin tasks
Field force queries
User access provisioning
Familiarity with Pharma data
Power BI, Power Query, Power Apps and Power Automate
Expertise in data visualization and synthesis
Good proficiency in Veeva/Salesforce
Strong MS Excel and Power BI skills, medium level MS Access/SQL skill
Good to have skills:
Familiar with pharmaceutical domain, concepts, and terminologies, understanding of broader healthcare market dynamics (broad themes/latest trends in the pharma industry etc.)
Must be flexible, independent, and self-motivated
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com