We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you'll be doing
CIBC Global Legal provides legal advice and strategic support across the enterprise, enabling CIBC’s purpose through sound governance, risk management, and operational excellence. As a Consultant, Business Effectiveness and Data Governance, you'll report to the Director, Global Legal Strategic Projects and Data Governance. You'll operate and continuously enhance Global Legal’s data governance and business effectiveness program, proactively identifying opportunities and implementing solutions using Microsoft 365, Power Platform tools (SharePoint, Power BI, Power Automate), and AI-enabled capabilities such as CAI agents. Your work will improve productivity, consistency, and control outcomes. You'll contribute to impactful projects by conducting research, analysis, interpretation, and documentation, providing advice on moderately complex business information. This role applies subject matter expertise to consult with business partners on process improvements and leads technical development to deliver high-quality processes and procedures, ensuring compliance with CIBC requirements, standards, and policies. You’ll use independent judgment to guide project teams and participate in risk management and cost optimization initiatives, supporting effective risk plans and continuous improvement.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How you'll succeed
Drive Data Governance Operations – Own the execution of Global Legal data governance cadence, including trackers, artifacts, reporting, and forums, ensuring alignment with Enterprise Data and Records Management Office (EDRMO) standards.
Lead Business Effectiveness Initiatives – Identify pain points, quantify impact, define requirements, build business cases, and deliver solutions that reduce cycle time and manual effort.
Develop and Optimize Automations – Design, build, and maintain scalable automations using Power Apps and Power Automate, including approvals, reminders, workflow routing, and continuous optimization.
Create Actionable Reporting – Develop and maintain Power BI reporting to provide insights for leadership, including data quality checks and simple semantic models.
Standardize Governance Artifacts – Partner with stakeholders to develop and implement governance artifacts such as data dictionaries, business glossary templates, and data flow documentation.
Facilitate Governance Forums – Plan and run governance forums and working sessions, preparing materials, managing action logs, and escalating risks as needed.
Who you are
You’re experienced in data governance and business effectiveness. You bring 5–7+ years of relevant experience in governance for structure, semi-structured and unstructured data, controls coordination, analytics/reporting, operations, or a related role.
You lead process improvement from idea to implementation. You have proven ability to gather requirements, design solutions, test, roll out, and measure outcomes.
You’re proficient with Microsoft 365, SharePoint, Power Apps, Power Automate, and Power BI. You have advanced skills in site administration, information management, building automations, and creating reports and dashboards.
You leverage AI responsibly. You’re comfortable using AI-enabled tools, including CAI agents, to automate tasks and enhance knowledge retrieval while maintaining confidentiality and control.
You’re a strong communicator and stakeholder manager. You translate complex governance requirements into clear, actionable steps and executive-ready updates.
Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 20th FloorEmployment Type
RegularWeekly Hours
37.5Skills
Analytical Thinking, Business Effectiveness, Client Service, Communication, Detail-Oriented, Human Resources (HR), Process Improvements, Relationship Management, Teamwork