We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you’ll be doing
You’ll join our Business Controls team to support and contribute to the overall mandate of the Personal & Business Banking team reporting into the Director, Personal Business Banking, Chief Administration Office under Business Enablement & Governance. As a Consultant, Business Controls, you will support the overall mandate of the Business Controls group in the management of material, systemic, and emerging risks by developing and implementing integrated control improvement solutions across all products and distribution channels within Retail Banking and Digital Platforms and Client Engagement line of businesses. You’ll support to develop and implement integrated control improvement solutions across all products and distribution channels. You will assist to manage key controls to mitigate operational exposures and potential losses. You’ll act as the key relationship manager for the business.
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.
How you’ll succeed
Risk Assessment - Identify risk and control issues and participate in risk assessment activities and discussions. Perform detailed risk assessments and root cause analyses on control gaps and operational losses. Compile, synthesize and summarize results of risk assessments. Map business control processes; identify potential failure modes and control gaps. You will provide support for Incident Reporting investigations within the Line of Business (LOB) as well as the Change Initiative Risk Assessment (CIRA) process, ensuring that all material risks are identified and that activities remain compliant with the CIBC CIRA policy and procedures. Additionally, you will assist with the management of deficiencies and risk items for the LOB by supporting eGRC-related tasks and facilitating the implementation of remediation plans for targeted control gaps and special projects.
Process Improvement - Proactively identify and implement opportunities to streamline and enhance business processes, driving greater efficiency and effectiveness. Lead and support continuous improvement initiatives, ensuring alignment with organizational objectives and delivery of measurable results.
Guidelines & Procedures - Conduct regular reviews and updates of process documentation to ensure accuracy, relevance, and effectiveness.
Records & SharePoint Governance - Maintain records inventories, complete annual validations, and update procedures/job aids as required. Act as the primary contact for records management, support SRO-delegated activities, and oversee SharePoint administration by managing access, security, and content to enable effective records management and team collaboration. Additionally, work and assist with artifact gathering for various audits and examinations as applicable.
Project Management - Participate in business, governance and regulatory projects to identify risk and control issues. Consult on new initiatives from a risk and controls perspective. Develop high level requirements for control processes and gaps within projects and new initiatives. Analyze and/or develop changes to control processes or procedures. Support all activities for the execution of the Control Framework requirements. Support development of remediation action plans.
Relationship Building & Management - Collaborate with EDRMO, GORM, and Business Controls, managing relationships across peer and Director levels, as well as with project and initiative managers within assigned Line of Business (LOB) portfolios and functional groups.
Who you are
You can demonstrate experience. In Business Controls, Audit, Compliance, and/or Operational Risk Management. You understand and have the ability to communicate the Control Framework requirements (Risk & Controls Self-Assessments, Scenarios, Deficiency Management, Incident Reporting, Regulatory Compliance Incidents, Key Risk Indicators) to LOB partners to ensure awareness, understanding of accountabilities. You have extensive knowledge of risk management principles, practices, policies and procedures. Experience in Personal Banking Products line of business in the banking sector is an asset.
You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
#LI-TA
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 23rd FloorEmployment Type
RegularWeekly Hours
37.5Skills
Business Controlling, Compliance Monitoring, Group Problem Solving, Project Management, Regulatory Requirements, Risk Management Assessment, Work Collaboratively